Maintaining rapport with key stakeholders and providing suggestions in developing and updating administrative policies, procedures, and guidelines to guide employee actions.
Collaborating cross-functionally to understand their needs and interdependencies and aligning administrative processes with corporate strategies and goals.
Evaluating existing administrative systems and processes, making necessary improvements, and developing best practices documentation.
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Collaborate with sales, supply chain and QC Dept. to develop production schedules and ensure resources, manpower and plan availability are sufficient to meet sales requirement, on time, first time right quality.
Work together with maintenance to ensure preventive/ schedule maintenance and calibration of equipment and instrumentation being conducted according to the agreed plan. Conduct breakdown analysis and periodic facility assessment.
Strictly adhere to existing certification program requirement by providing support to QA and their activities (E.G Food safety, HACCP, HALAL , sustainability and etc).
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To execute production schedule to meet the agreed quality, quantity and timely delivery with the available resources and material with a cost effective manner.
To management a shift production operation to minimize downtime and wastage.
To execute Total Quality Management system, Total Productive Maintenance program to achieve company quality targets and standards.
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To have complete knowledge on the food / beverage / service.
Monitors and ensure adherence to all service standards and SOPs (restaurants / banquet / beverage - as applicable).
Control and supervises the preparation of all the F&B products to ensure that correct measures and presentations are followed as per the standard of operation of food and beverage department. Ensure and consistent the quality of food and beverage.
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Responsible to ensure that all information relating to a reservation is keyed correctly into OPERA and is of the highest quality, and errors are kept to an absolute minimum. This practice will allow the production of true and correct statistical information, which will in turn enhance the overall Hotel operation.
Responsible for monitoring additives, premixes stock level to meet production schedule.
Responsible to implement production schedule and monitoring of the additive’s requirement for production and the process routing parameters utilities' supply and consumption
To dump premixes into the bin according to production schedule
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