Assist in the installation, configuration, testing, and maintenance of voice telecommunication solutions such as Cloud PBX, On-Premise IP PBX, SIP Trunk, and Media Gateway.
Provide first-level technical support and troubleshoot voice-related technical issues.
Perform on-site service visits, maintenance, and system deployment when required.
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Develop Business Intelligence Solutions: Design, develop, and implement data models, dashboards, reports, and visualisations using Qlik, Microsoft Power BI, and other relevant BI tools to deliver meaningful business insights.
Analyse and Ensure Data Quality: Perform data analysis, cleansing, and validation activities to ensure data accuracy, consistency, and reliability for reporting and decision-making purposes.
Collaborate with Stakeholders: Work closely with senior team members, business users, and stakeholders to understand business and reporting requirements and translate them into effective BI solutions.
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Develop Data Integration Solutions: Design, develop, and implement data integration solutions that enable efficient, reliable, and secure data flow across systems and applications to support business objectives and data-driven decision-making.
Design and Maintain ETL Processes: Design, develop, and maintain ETL (Extract, Transform, Load) processes to extract data from source systems, transform it into usable formats, and load it into target systems while ensuring performance and scalability.
Analyse Data Requirements and Ensure Data Quality: Work with stakeholders to understand business and technical requirements while performing data validation and quality assurance activities to ensure data accuracy, consistency, and reliability throughout the integration lifecycle.
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Analyze customer requirements and translate them into proposals that meet customer needs while protecting company margin and revenue targets
Understand cost structures (materials, labour, cutting, configuration) and price accordingly. For example: if a customer requests a non-standard quantity or modification, you know how to price for the additional work rather than simply discounting
Highlight Swagelok's product quality, reliability, and total cost of ownership rather than competing on price alone
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Accounting: Carry out the day-to-day Finance bookkeeping and accounting responsibilities in AP, AR and GL such as AP, AR data entries processing, credit management, vendor management & employee expenses payment processing, collection, bank reconciliation, GL & Fixed Assets management with journals preparation, reconciliations, adjustments and others.
Intercompany Transactions: Manage and reconcile intercompany transactions across various entities.
Financial Reporting: Support in preparing and maintaining monthly management accounts, financial statements, financial related reports and forecast updating via SAP system, uploading financial data into organization’s accounting systems
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Manage the end-to-end commercial project lifecycle, from bid evaluation and contract preparation to project completion and handover.
Draft, review, and coordinate contracts and agreements with clients, vendors, and subcontractors to ensure accuracy, compliance, and alignment with company policies.
Handle voluminous and complex contracts, requiring careful review, attention to detail, and a strong understanding of commercial terms.
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