Financial Advisory: Conduct in-depth discovery sessions to accurately understand clients' risk tolerance, financial objectives, and time horizons to provide tailored recommendations.
Revenue Generation: Achieve key performance indicators (KPIs) by generating fee-based income through the strategic sale of wealth management products.
Market Intelligence: Stay updated on global market trends, interest rate shifts, and regulatory changes to provide proactive and timely advice to clients.
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Lead proactive technical specification and consultative selling efforts.
Develop and nurture early engagement with project stakeholders from design to construction phases.
Deliver compelling technical presentations, seminars, and workshops to architects, consultants, engineers (AEC professionals), quantity surveyors (QS), and building owners.
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High school diploma or GED; 1 year experience in the housekeeping or related professional area.
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
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Administrative and Operation of Customer and/or Agent Service Section, attending to New Business, Customer Service, Life & Health Claims enquiries and requests timely and accurately.
To promote excellent service experience by providing effective and prompt update for cases referred.
To increase Company’s “e-Platform” adoption rate that is in line with organization’s direction towards digitalization.
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Initiate contact with potential customers to elucidate company products and stimulate purchases.
Provide exceptional customer service by promptly addressing client Maintain in-depth knowledge of company wellness products, staying updated on the latest trends and technologies.
Provide exceptional customer service, by promptly addressing client inquiries and concerns, and ensuring a positive experience.
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Initiate contact with potential customers to elucidate company products and stimulate purchases.
Provide exceptional customer service by promptly addressing client Maintain in-depth knowledge of company wellness products, staying updated on the latest trends and technologies.
Provide exceptional customer service, by promptly addressing client inquiries and concerns, and ensuring a positive experience.
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Initiate contact with potential customers to elucidate company products and stimulate purchases.
Provide exceptional customer service by promptly addressing client Maintain in-depth knowledge of company wellness products, staying updated on the latest trends and technologies.
Provide exceptional customer service, by promptly addressing client inquiries and concerns, and ensuring a positive experience.
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Manage the achievement of volume targets, P&L and overall revenue growth, including fee income, of the assigned business centre.
Establish market networking and engagement activities for the overall customer satisfaction needs and bank’s franchise growth.
Collaborate with other Division, i.e. Consumer Banking, Strategic Business Development and etc. for cross-selling and customer fulfillment purposes.
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Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;
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Candidates should possess strong Communication skills, including clear presentation, active listening, and the ability to explain complex products in simple terms.
Candidates should possess Customer Service skills, with a focus on building trust, handling inquiries and feedback professionally, and delivering a positive client experience.
Candidates should possess Sales skills, including lead generation, negotiation, closing techniques, and the ability to meet or exceed sales targets.
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Ensuring that strict control is exercised over expenditure, authorizes low-cost fabrication or refurbishment of plant requirements or spare parts when justified to reduce operating costs and provides written justifications in advance of any variances with approval budgets.
To achieve optimum maintenance utmost availability/ reliability at the least cost.
Participates in resolution of design and reliability improvement to power plant systems and maintenance programs and procedures
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Assist in the management and supervision of ATM cash replenishment schedules and maintenance activities.
Support Cash-in-Transit operations to ensure secure and efficient cash transportation services. Participate in the day-to-day activities at Cash Processing Centres including cash sorting, counting, and quality control.
Monitor and enforce compliance with security protocols and relevant regulatory requirements across operations.
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