Assist in confirming and handling abnormal materials in production line (Sort, RTV, Repair), borrowing materials, arranging selection, distinguishing identification, and returning materials.
Reception of supplier visits, promotion of factory confidentiality and discipline.
Follow up the improvement and import of materials and other related verifications, confirm and feedback the improvement effect, as a manifestation of the new project's online use status and the abnormal improvement of the production line, as a window for closed-loop management....
Daily operation and maintenance of production-related systems, covering modules for upstream and downstream processes, document management systems, equipment, quality and more. Ensure 24/7 system stability, timely troubleshooting and response to user inquiries.
Liaise with business departments to collect and consolidate requirements in the production domain. Propose solutions on appropriate platforms, and lead the full lifecycle of requirements and tasks including creation, review, testing, release and subsequent maintenance.
Develop operation manuals for production-related systems and provide training to key users....
Desktop Device Maintenance and Troubleshooting: Responsible for maintaining and managing the company's internal desktop devices (such as desktop computers, laptops, printers, etc.) to ensure their normal operation. When a device malfunctions or encounters problems, conduct troubleshooting and repair.
Operating System and Software Support: Install, configure, and support operating systems (such as Windows, MacOS, etc.) and commonly used software (such as work software, web browsers, etc.) used within the company. Assist employees in handling software-related issues.
User Support and Problem Resolution: Provide daily technical support, respond to user questions and requests. Answer user questions regarding hardware, software, network, etc., and provide remote or on-site support when necessary....