Manage and maintain large volumes of employee transcript data with high accuracy and timeliness, including but not limited to Grape Charts, UCUA, Kaizen, Skill Matrix, and employee records.
Monitor and track employee development progress on a weekly basis, ensuring timely completion and visibility of transcript status.
Analyze transcript data and proactively propose action plans to address gaps and improve development outcomes.
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Utilize advanced communication, comprehension and customer service skills to handle Customer/Agent requests and inquiries.
Utilize acceptable investigation claims handling and settlement techniques that achieve cost effective and timely closure results by obtaining, reviewing and analyzing documentation, policy provisions and other records. May require additional contact with other parties i.e. employer, claimants, third parties such as medical providers, auto repair centers, etc. as deemed necessary
Ensure proper follow up on cases to resolve outstanding issues and to ensure timely processing and closure of claim
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Candidates should possess strong sales support and coordination skills, including handling quotations, orders, and customer follow-ups.
Candidates should possess customer service and communication skills to manage inquiries, build relationships, and collaborate with internal teams.
Candidates should possess basic administrative and organizational skills to maintain records, prepare reports, and manage documentation efficiently.
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Develop excellent working relationships and in-depth understanding with the customers and market landscape.
Leverage in-depth understanding of market & customers dynamic, shopper marketing knowledge, trade fund budget availability, supply chain operations to create and execute business strategies , Annual Customer Business Plan, Quarterly Business Review / Promotion plan with individual customer.
Lead and partner with customers for business strategies implementation and plan execution. Conduct regular reviews with customers on different aspects of the business and to identify account gaps to plan and execution.
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Greets visitors, find out the nature and purpose of visit, direct them to specific waiting area and inform the relevant staff of the arrival of visitors.
Receives incoming mails, record and distribute to the respective departments.
Manage daily site administration activities, including maintaining project documents, records, reports, and filing systems to ensure accurate and proper documentation control.
Ensure all documents are properly registered, updated, and controlled.
Handle document submission, distribution, and tracking.
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For Malaysia and Oversee Reporting purpose: To lead the financial closing of monthly management accounts inclusive of all approval of accounting entries, income statement, balance sheet, cashflow statement, tax computation, and any other relevant reports needed.
Prepare and update project cashflow projection.
Ensure all audit and tax schedules are being reconciled and updated for income statement and balance sheet items, if applicable.
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Develop, own and execute the mobile devices / accessories portfolio strategy, including device selection, lifecycle management, pricing and promotional planning to maximize profitability and market share.
Establish and manage unit-level revenue, profitability (via marketing fund) and unit sales targets across all mobile device / accessories categories and channels.
Continuous understanding of the mobile device market, technology trends, competitor actions and consumer insights to inform strategic decisions.
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Leads the collaboration with functional areas to populate sourcing events, making decisions on sourcing event structure, supplier pool, selection criteria and event outcome criteria
Advises on the activities as required cross-functionally, including Planning, Engineering, Quality, Programs, Finance, Legal and Manufacturing
Leads the continuous development of the Procurement function towards the best practices
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Campaign Execution & Management: Roll out on-ground marketing campaigns to drive awareness, engagement and qualified leads.
Events & Exhibitions: Plan, coordinate, and execute Aonic’s presence at industry events, exhibitions, and roadshows across Malaysia. This includes end-to-end event management: budgeting, vendor sourcing, logistics, booth setup, on-ground team coordination, and post-event reporting. You will own the planning timeline, keep all stakeholders aligned, and ensure every event runs smoothly from first brief to final wrap-up.
Content & Collateral Development: Collaborate with the creative team to develop a wide range of marketing materials, including product flyers, sales kits, event backdrops and social media assets to support campaigns across all touchpoints.
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