To ensure customer queries from multiple channels are attended promptly in line with set standards with dedicated attention on inbound calls and (e-) mails in call center environment
To provide professional and qualitative customer service in line with set DHL standards
To resolve customer’s queries in accordance with set DHL standards
...
Manage and resolve vendor and employee queries promptly, ensuring high-quality service and issue resolution.
Collaborate with business partners, suppliers, and finance teams across multiple countries, fostering strong stakeholder relationships in a multicultural environment.
Support Procure-to-Pay (PtP) operations by maintaining accurate transaction processing, compliance, controls, and reporting standards.
...
Manage and resolve vendor and employee queries promptly, ensuring high-quality service and issue resolution.
Collaborate with business partners, suppliers, and finance teams across multiple countries, fostering strong stakeholder relationships in a multicultural environment.
Support Procure-to-Pay (PtP) operations by maintaining accurate transaction processing, compliance, controls, and reporting standards.
...
Proficiency in ERP systems and digital tools, including SAP, Coupa, Alusta, Power BI, and other automation/reporting solutions; able to thrive in a complex, fast-paced transformation environment.
For thousands of people every day, we are more than just a dairy company. To our farmers, our employees, the communities we serve, the businesses we work with and the people to whom we bring happiness, FrieslandCampina means something more. For them it's not just about what we do, but who we are. We value talented people from any background who want to contribute to something bigger than themselves. We encourage all of our employees to make decisions that benefit our entire company. At FrieslandCampina we own our own career and act accordingly. We trust you to make a difference in your job and influence the bigger picture. Working at FrieslandCampina means you are contributing to a better world.
Manage and resolve vendor and employee queries promptly, ensuring high-quality service and issue resolution.
Collaborate with business partners, suppliers, and finance teams across multiple countries, fostering strong stakeholder relationships in a multicultural environment.
Support Procure-to-Pay (PtP) operations by maintaining accurate transaction processing, compliance, controls, and reporting standards.
...
Manage and resolve vendor and employee queries promptly, ensuring high-quality service and issue resolution.
Collaborate with business partners, suppliers, and finance teams across multiple countries, fostering strong stakeholder relationships in a multicultural environment.
Support Procure-to-Pay (PtP) operations by maintaining accurate transaction processing, compliance, controls, and reporting standards.
...