Logistic Operation Executive (With/without experience)(D2)Salary : $2500-$3200Working Hour : Mon-Fri 8.30am-5.30pm, Sat 8.30am-12.30pmLocation : Kallang , SingaporeBenefits-AWS-Bonus-After confirmation increment-Yearly increment-Medical benefits-7 days annual leave or 14 days annual leave (No increment for 2 years)Responsibilities• Serve as the primary liaison for client communication to address inquiries and provide updates• Communicate and coordinate effectively with internal teams and external partners to support shipment processes• Prepare and handle shipping documents such as delivery orders, bills of lading, arrival notices, and tax invoices accurately• Complete customs import permit declarations to comply with regulatory requirements• Coordinate with overseas agents, customers, haulers, and warehouses to ensure timely and smooth shipment delivery• Act as the contact point for site personnel, customers, and vendors to resolve delivery issues and maintain workflow• Perform pick and pack for client
2–3 years of experience in Sales Operations, Client Success, or Account Management (SaaS or App-based environment preferred). Fresh graduates are welcome to apply
Strong command of Excel/Google Sheets (VLOOKUPs, Pivot Tables)
Ability to explain technical processes to non-technical stakeholders clearly and professionally
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2–3 years of experience in Sales Operations, Client Success, or Account Management (SaaS or App-based environment preferred). Fresh graduates are welcome to apply
Strong command of Excel/Google Sheets (VLOOKUPs, Pivot Tables)
Ability to explain technical processes to non-technical stakeholders clearly and professionally
...
Own end-to-end BPO management, acting as the primary point of contact to ensure alignment on operational goals, performance expectations, and business outcomes.
Collaborate with BPO leads, agents, and internal stakeholders to drive action plans and initiatives that achieve key KPIs (e.g., AHT, productivity, E2E performance, attendance and etc).
Monitor and manage vendor performance against SLAs, proactively identifying gaps and implementing corrective actions, including performance improvement plans and penalties where applicable.
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Own end-to-end BPO management, acting as the primary point of contact to ensure alignment on operational goals, performance expectations, and business outcomes.
Collaborate with BPO leads, agents, and internal stakeholders to drive action plans and initiatives that achieve key KPIs (e.g., AHT, productivity, E2E performance, attendance and etc).
Monitor and manage vendor performance against SLAs, proactively identifying gaps and implementing corrective actions, including performance improvement plans and penalties where applicable.
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ChallengesYou will provide operational support to clinical departments and work closely with key stakeholders on matters related to implementation and monitoring of projects, process improvement, justification for new services and funding, and ensure that they are in line with the hospital's overall strategic direction. You will assume a key role in ensuring good financial performance and smooth operations of the clinical departments by proactive tracking, monitoring, analysis and reporting of key performance indicators.RequirementsBachelor degree in any discipline , preferably in hospital operations, will be advantageousCritical thinker, self-motivated, excellent communication skills, a team player who is also able to work independentlyProficient in MS Office
WA me at http://wa.me/+6598326219 or tele me at @sallytsin
For interested candidates, please send your most recent and updated resume to sallytsin@recruitexpress.com.sg
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