Assist the team in planning & design works for civil engineering projects (e.g. land reclamation, port construction and other coastal structures) for local and/or overseas
Assist the Executive Engineer / Design Manager to carry out: plan for site investigation and result interpretation
Civil and Structural (C&S), Environmental, and Geotechnical design and analysis for coastal structures such as quay wall, port, jetty, revetment and land reclamation (i.e. deep and shallow foundation, temporary and permanent retaining system, soil improvement, instrumentation, etc.)
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Keep the shared component library healthy: buttons, dropdowns, tables and the other reusable interface pieces used across the company. Keep that library consistent and up to date so the same pattern is never rebuilt from scratch.
Make it easy for anyone to prototype: build templates and lightweight tools so a non-designer can mock up an idea quickly instead of waiting in a design queue.
Sweat the small details: how a button responds to a press, how a menu opens, what a loading state feels like. These details are what make a product feel considered rather than assembled.
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Plant Performance & Process Optimization: Analyze airgas plant operations, eliminate bottlenecks, minimize operational waste (flaring/venting/power loss), and execute Model Predictive Control (MPC/MVS) strategies.
Monitoring & Troubleshooting: Conduct daily monitoring, resolve operational deviations, perform Root Cause Analysis (RCA), and lead regular troubleshooting reviews with site teams and SMEs.
Crisis Management & Continuity: Support pre-/post-crisis operations during plant upsets or trips, provide operational guidance, and ensure business continuity.
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Supervise and monitor all electrical installation works on site to ensure compliance with approved drawings, specifications, project requirements, and relevant Malaysian codes and standards
Provide technical support and engineering solutions to site issues, coordinating closely with the design team, consultants, contractors, and project stakeholders
Review and interpret electrical drawings, method statements, shop drawings, material submissions, and technical documents to ensure accuracy and constructability
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Prompt Engineering & Evaluation: Design and execute sophisticated test cases using prompt injection and adversarial testing to evaluate the AI’s boundaries and responses.
LLM Benchmarking: Utilize advanced frameworks to measure performance in critical areas like hallucination rates, sentiment consistency, and context retention.
Automated Validation: Build and maintain automated pipelines that leverage "LLM-as-a-judge" patterns to evaluate model outputs at scale.
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· Able to work under pressure and adapt to new technologies and support processes.
Job Summary
We are seeking a Technical Support Engineer to provide technical support for IT endpoint devices, including laptops, monitors, and peripherals. The role involves hardware diagnosis, warranty support, parts coordination, vendor management, ticket administration, and customer service. The engineer will work with internal technical teams, vendors, and authorised service providers to ensure timely resolution within agreed SLAs.
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Ensuring focus on understanding customer demands & pain points, and solving of customer problems to improve customer satisfaction and increase customer loyalty.
Ensure Project is executed and delivered as per customer expectations.
Coordinate the purchase of equipment, material and services in a timely and efficient manner based on the contractual schedule and project specifications.
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Provide courteous and timely technical support to end-users via phone, email, or chat, assisting with IT-related issues, questions, and service requests.
Troubleshoot hardware and software problems, identify root causes, and work towards effective solutions. Escalate complex issues to higher-level support as needed.
Create, document, and manage service desk tickets in a timely and organized manner, ensuring accurate tracking and resolution of incidents.
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