Strategize and manage daily manpower schedules for inbound and outbound inspectors across all channels to ensure full operational coverage.
Promptly assign new leads to the appropriate inspectors and monitor real-time progress to meet turnaround time (TAT) and service level agreements (SLA).
Review operational capacity during both low- and high-volume periods and optimize completion times based on available manpower and resources.
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Assisting in the development of audit programmes that address the objectives of the scope of work, and completing audit work papers and testing results that adequately support audit findings and work performed, in accordance with internal audit standards;
Preparing draft deliverables including audit reports and presentation materials for Management or the Audit Committee’s purview;
Perform data analytics to identify anomalies and trends, and summarising results of the exercise in a concise yet detailed manner;
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