Daily operation and maintenance of production-related systems, covering modules for upstream and downstream processes, document management systems, equipment, quality and more. Ensure 24/7 system stability, timely troubleshooting and response to user inquiries.
Liaise with business departments to collect and consolidate requirements in the production domain. Propose solutions on appropriate platforms, and lead the full lifecycle of requirements and tasks including creation, review, testing, release and subsequent maintenance.
Develop operation manuals for production-related systems and provide training to key users....
Ensure Compliance: Assess employee reimbursement activities accurately and promptly against Company Policies, Procedures, and external regulatory requirements across supported affiliates
Maintain Accurate Records: Clearly and meticulously document all compliance assessment results within Concur during the claim processing cycle
Drive Continuous Improvement: Actively support the team in identifying and implementing improvement opportunities within current operational processes, challenging the status quo with healthy skepticism...