Machine Operation
Assembly Line
Quality Control
Blueprint Reading
Tool Handling
Safety Procedures
Teamwork
Problem Solving
Attention to Detail
Time Management
Communication Skills
Work Ethic
+10
Posted
an hour ago
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Assist in the creation, review, and maintenance of all Quality Assurance (QA) related documents, including procedures, work instructions, and forms, ensuring adherence to company standards and regulatory requirements.
Manage the document control system, including document numbering, filing, distribution, and retrieval, ensuring all documents are current, accurate, and accessible to authorized personnel.
Support the implementation and maintenance of the company's Quality Management System (QMS), ensuring all documentation aligns with ISO standards and other relevant certifications.
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Customer Technical Support: Handle after-sales technical enquiries from Malaysia-based customers via phone, email, or on-site visits; diagnose and resolve product issues related to lead-acid and lithium battery systems.2. On-Site Service & Troubleshooting: Perform installation checks, commissioning support, and fault-finding at customer sites; provide hands-on solutions for quality and operational issues in the field.3. Product Testing & Analysis: Conduct local testing on defective products returned by customers; document findings and coordinate with HQ Technical Support / R&D for complex cases.4. Customer Training: Deliver basic product operation and maintenance training to customers and local partners as required.5. Documentation: Prepare service reports, site visit records, and maintain accurate after-sales documentation for Malaysia accounts.6. Coordination: Liaise with Leoch China HQ Technical Support for escalated technical matters and spare parts coordination when necessary.7. Ad-hoc Duties: Perform any other after-sales related tasks assigned by the superior.