Serve as the primary escalation point for local RMA issues, driving timely resolution across internal teams, external partners, and the RMA Control Tower.
Manage end‑to‑end local RMA operations to ensure compliance with defined processes and achievement of KPIs, including inventory management, repair aging, and recovery performance.
Execute the RMA governance framework in line with established RACI, and represent operational performance, risks, and improvement plans in Control Tower and business review forums.
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Precision in Trade, Clearing and Settlement Processes: Supervise and validate trade, clearing and settlement processes, ensuring accuracy and efficiency. Handle escalations, investigate discrepancies, and ensure timely resolution of complex operational issues.
Regulatory Adherence: Maintain deep understanding in Exchange and Clearing Rules and Procedures. Ensure full compliance with regulatory requirements, support audits, and contribute to policy enhancements and control frameworks. Play an active role in upholding compliance with exchange and clearing regulations.
Insightful Data Analysis: Lead analytical initiatives to evaluate trading activities, identify trends, and provide insights to improve operational performance. Produce high-quality reports to support management decision-making.
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We are seeking a highly motivated and experienced professional to join our team as Exchange and Clearing Operations Senior Analyst.
In this role, you will play a critical leadership position within our exchange and clearing house, ensuring the integrity, efficiency, and stability of trading operations.
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As a post Fixture Executive Executive, you will play a vital role in operational aspects for fleet vessels. Reporting to the Operations Manager, you will work in a dynamic and challenging environment to ensure the seamless execution of voyages from pre-fixture to post-fixture stages.
Collaborate with internal costing teams as well as external partners across Asia to manage quote operations efficiently and resolve tooling cost balancing issues.
Support the migration of cost data from Snowflake to Databricks by rebuilding dashboards and ensuring seamless integration of new technologies into existing workflows.
Tabulate and deliver seasonal KPI scorecards along with comprehensive product cost reports that inform strategic decision-making for multiple business units.
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