Manage key accounts at ZEISS SBUs & SSCs and acquire customer projects.
Review and, if necessary, clarify the customer's requirements specification, involve internal contacts, and assess implementation options in terms of IT-related, economic, and time-related dimensions.
Analyze inquiries regarding contract design, timeframe, and technical feasibility.
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Supports process implementation incl. logistics master data, stock movements handling, transportation management, etc… for the whole region, in compliance with Global core model;
Support development of Key Users community and competencies
Coordinates the control and the analysis of the operational issues raised by the Key users, and make sure that appropriate answers and trainings are put in place;
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Receive and process customer orders via call, email, and fax, including exchanges, returns, credit notes, and debit notes, ensuring accuracy and completeness at every step
Accurately enter all order information into the system for timely and error-free processing
Conduct outbound calls to customers to address complaints, queries, and order confirmations, particularly when order requests require clarification
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We are looking for a high potential fresh graduate or candidate with 1 year of working experience to join our Supply Chain team under our Future Leadership Programme.
Provide strategic oversight of retail and commercial leasing to ensure optimal tenant mix, high occupancy rates, and commercially sustainable lease structures across stations and transport assets.
Lead the development of events and activation programmes that enhance station vibrancy, passenger engagement, and incremental revenue while maintaining operational and safety standards.
Oversee parking and park-and-ride services, including pricing strategy, demand management, digital payment systems, and third-party operator arrangements.
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