Receive customer inquiries, complaints and dispute-related requests through the relevant communication channels and ensure that each request is acknowledged and recorded promptly
Receive customer inquiries, complaints and dispute-related requests through the relevant communication channels and ensure that each request is acknowledged and recorded promptly
Being part of an inclusive and values driven organisation , one that embraces and celebrates our unique diversity, across our teams, business functions, and geographies.
Develop and evaluate procedures, controls, user requirements, and functional specifications to identify gaps between the current state and future state, and propose enhancements to current business processes, reports, and applications to optimize system effectiveness.
Idea conceptualisation: Collaborate with stakeholders (marketing, branding,product teams) to translate briefs into brand guides, creatives, key visuals, videosand more that meet client’s expectation.
Partner with various Talent teams across Business Units and Countries to support the execution of regional Talent priorities across Southeast Asia, monitor progress and address delivery challenges
Support the Enablement team in analysing regulatory and business requirements and coordinating the controlled delivery of regulatory projects and change initiatives.
Be a Business Partner to functions of the company in identifying potential risks and providing timely recommendations and support business units to manage risks.
Receive customer inquiries, complaints and dispute-related requests through the relevant communication channels and ensure that each request is acknowledged and recorded promptly
Execute end-to-end purchase order processing, including PR-triggered PO creation, PO changes, order confirmation follow-up, and coordination of approval/release workflows, ensuring accuracy and timely processing.