Act as the expert for the relevant data domain(s) and primary contact person for divisions and functional units, driving continuous process improvement in this key-contact role.
Conduct regular knowledge-sharing sessions to capture “lessons learned” and streamline processes across the Data Community.
Serve as the contact person for designing further technical development of the data lifecycle processes....
Act as the expert for the relevant data domain(s) and primary contact person for divisions and functional units, driving continuous process improvement in this key-contact role.
Conduct regular knowledge-sharing sessions to capture “lessons learned” and streamline processes across the Data Community.
Serve as the contact person for designing further technical development of the data lifecycle processes....
Supervise, and coordinate Direct-to-Customer (DTC) activities, including roadshows, exhibitions, test ride events, product launches, and promotional campaigns.
Plan, organize, and execute customer engagement programs to enhance brand visibility and customer experience.
Prepare and manage event proposals, budgets, schedules, operational plans, and post-event reports....
Under the supervision of the commercial manager, to lead nationwide sales team members in selling a range of designated products to achieve sales targets (Malaysia Contact lens and Contact lens care)
Build the sales strategy and tactical plan to implement at pharmacy chain and optical channels. Allocate resource accordingly, ensure accurate forecasts and adapts plan when needed, meet/exceed monthly, quarterly and annual sales target.
Provide leadership through effective communication of vision. Manage, coach, develop sales team (consisted of 6 Independent optical reps and 3 key account reps) , and lead multifunctional teamwork between sales teams and other cross-functional team. Provide supervision through field visits, observations and measurement of results to include performance appraisals....
Manage end-to-end order operations, including sales, returns, samples, demos, equipment, and platform orders, ensuring accurate processing, validation, fulfillment, modification, and closure in compliance with internal policies, business rules, SLAs, and regulatory requirements.
Monitor order status throughout the order-to-delivery cycle, proactively managing backorders, delivery issues, stock availability, pricing updates, and order-related exceptions to ensure timely resolution.
Coordinate with third-party warehouses, forwarders, wholesalers, pharmacies, sales teams, and internal stakeholders to ensure seamless order fulfillment and delivery execution....
Be responsible for the accounting and reporting of inventory for the commercial entity
Prepare and post journals on inventory provision and adjustments accurately and within agreed timelines.
Coordinate with International Center of Excellence (COE) team who are managing the inventory provision calculation and understanding their working calculation and rationale...
Lead the collection and analysis of competitive intelligence, market trends, and product benchmarking for applied products, including chillers and airside solutions.
Collaborate with regional marketing teams to develop and maintain engaging marketing materials such as videos, website content, and catalogues.
Share market insights and updates with sales affiliates across ASEAN–Oceania to support growth and strategic decision-making....
We are looking for a CRM manager to lead the development of a customer-centric ecosystem across mobile app and digital platforms with one of our food retail clients.
CRM Strategy & Customer Lifecycle Management
• Develop and execute CRM strategies that drive app downloads, active user growth, customer retention, and lifetime value....
Manage new key strategic projects to meet project/program goals, including development of clear objectives, timelines, costs and resources.
Initiatite and set goals for the project/program. Strategize their directions/objectives and ensuring they are aligned to business objectives and organizations goals.
Manage strategic projects / programs covering multiple countries across the region....
Lead and supervise customer service operations for ANZ & Singapore markets to deliver exceptional customer experiences and achieve service level targets.
Act as the primary escalation point for customer inquiries, complaints, delivery issues, and complex order management cases.
Support sales teams and channel partners with order processing, returns management, and customer-related activities....
Developing business strategies and objectives including setting business budget, annual targets, business income, asset quality taskforce and cost effectiveness.
Secretariat role for the Division (BDV) Committee Meeting.
Executing the division’s business plan, effective organization structure and business initiatives in collaboration with relevant stakeholders, including the Head of Department and Head of Section....
Provide strategic leadership and direction for the Program Management and Planning organization, establishing clear objectives, priorities, governance, and performance expectations.
Lead the management of existing programs and new customer projects from initiation through development, production ramp, execution, and customer fulfilment....
Support the Manager, Client Key Account Management to develop and maintain a strategic Key Account plans for each key client and drive win-win collaborations and engagements with key clients in the market.
Strategically drive client satisfaction and increased loyalty/stickiness. Support the Manager, Client Key Account Management to lead client engagements at the market level, coordinate with different functions (quality, operations, finance, etc.) to provide standardized responses to client requests. Set high standards of care to keep clients engaged and satisfied, contributing to the improvement of client survey results and net promoter score. Remain available with a quick response time and problem-solving attitude.
Fosters close working relationships with the internal and external stakeholders in communication, development, and follow-up of all clients and inventory related matters....
Manage new key strategic projects to meet project/program goals, including development of clear objectives, timelines, costs and resources.
Initiate and set goals for the project/program. Strategize their directions/objectives and ensuring they are aligned to business objectives and organizations goals.
Manage strategic projects / programs covering multiple countries across the region....