Product TrainingDevelop and conduct product knowledge training for internal staff, distributors, clinics, and customers.Deliver theoretical and practical training on products, ingredients, treatment protocols, and product applications.Prepare training materials, presentations, manuals, and educational resources.Ensure trainees understand product indications, contraindications, benefits, and proper usage.
Clinical TrainingConduct hands-on product demonstrations and practical workshops.Train doctors, aesthetic practitioners, nurses, therapists, and clinic staff on treatment procedures.Provide guidance on treatment techniques, patient selection, and post-treatment care.Ensure treatments are performed according to company protocols and safety guidelines.
Product SupportProvide technical support to customers regarding product usage and treatment procedures.Handle product-related enquiries from internal teams and external customers.Assist the Sales team during product launches and customer presentations.Troubleshoot product-related issues and provide appropriate solutions.
...
Check-In Procedures: Welcome mothers and families upon arrival, handle check-in processes, and provide an orientation of the center’s facilities and services.
Check-Out Procedures: Manage check-out processes, ensuring all necessary paperwork is completed, and gather feedback on the experience.
Schedule Coordination: Arrange schedules for care services, meals, and any special activities or events.
...
Basic computer skills
including Microsoft Office/Google Workspace.
Fluent in English
Mandarin would be an added advantage.
Comfortable working shifts
weekends
and public holidays when required.
Product TrainingLead and oversee product knowledge training for internal employees, beauty consultants, therapists, distributors and customers.Ensure the training team has a strong understanding of skincare, beauty and aesthetic products.Develop and deliver product training materials, presentations and demonstrations.Ensure product information and training content are accurate and up to date.
Beauty Treatment TrainingLead and oversee training on beauty treatment techniques, procedures and best practices.Conduct practical demonstrations and hands-on training where required.Ensure beauty consultants and therapists understand the correct treatment techniques and product applications.Maintain consistent training and treatment standards across the team.
Training Programme DevelopmentPlan, develop and manage beauty education and training programmes based on business and training needs.Develop and maintain training materials, guidelines and educational content.Establish suitable training structures and standards for different levels of employees and trainees.Evaluate training effectiveness through feedback, assessments and performance, and recommend improvements.
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Medical Education Strategy & Program ManagementDevelop and implement medical education and training programmes based on business and market needs.Lead the planning, development and execution of product training, clinical education programmes, workshops, seminars and professional education events.Develop and maintain training materials, clinical protocols, SOPs and assessments.Establish training frameworks, competency assessments and performance standards.Evaluate training effectiveness through assessments, feedback and performance, and recommend improvements.
Clinical & Product EducationOversee theoretical and practical training on medical aesthetic products, treatment protocols, applications and clinical best practices.Ensure training content is accurate, evidence-based and up to date.Provide medical and clinical support to Sales and Marketing for product launches, presentations, workshops and education events.Review scientific literature, clinical evidence and industry developments to ensure relevant product and clinical knowledge.Support the development of scientific and educational content for launches, conferences, seminars and workshops.
Team Leadership & Trainer DevelopmentLead, manage and mentor Medical Trainers and other training personnel.Coach trainers to improve their presentation, clinical, product knowledge and facilitation skills.Monitor trainer performance and support their professional development.Coordinate training schedules, resources and manpower.Maintain high training standards across the team.
...
Check-In Procedures: Welcome mothers and families upon arrival, handle check-in processes, and provide an orientation of the center’s facilities and services.
Check-Out Procedures: Manage check-out processes, ensuring all necessary paperwork is completed, and gather feedback on the experience.
Schedule Coordination: Arrange schedules for care services, meals, and any special activities or events.
...
Basic computer skills
including Microsoft Office/Google Workspace.
Fluent in English
Mandarin would be an added advantage.
Comfortable working shifts
weekends
and public holidays when required.
Check-In Procedures: Welcome mothers and families upon arrival, handle check-in processes, and provide an orientation of the center’s facilities and services.
Check-Out Procedures: Manage check-out processes, ensuring all necessary paperwork is completed, and gather feedback on the experience.
Schedule Coordination: Arrange schedules for care services, meals, and any special activities or events.
...
Basic computer skills
including Microsoft Office/Google Workspace.
Fluent in English
Mandarin would be an added advantage.
Comfortable working shifts
weekends
and public holidays when required.
Check-In Procedures: Welcome mothers and families upon arrival, handle check-in processes, and provide an orientation of the center’s facilities and services.
Check-Out Procedures: Manage check-out processes, ensuring all necessary paperwork is completed, and gather feedback on the experience.
Schedule Coordination: Arrange schedules for care services, meals, and any special activities or events.
...
Basic computer skills
including Microsoft Office/Google Workspace.
Fluent in English
Mandarin would be an added advantage.
Comfortable working shifts
weekends
and public holidays when required.
Check-In Procedures: Welcome mothers and families upon arrival, handle check-in processes, and provide an orientation of the center’s facilities and services.
Check-Out Procedures: Manage check-out processes, ensuring all necessary paperwork is completed, and gather feedback on the experience.
Schedule Coordination: Arrange schedules for care services, meals, and any special activities or events.
...
Basic computer skills
including Microsoft Office/Google Workspace.
Fluent in English
Mandarin would be an added advantage.
Comfortable working shifts
weekends
and public holidays when required.
Check-In Procedures: Welcome mothers and families upon arrival, handle check-in processes, and provide an orientation of the center’s facilities and services.
Check-Out Procedures: Manage check-out processes, ensuring all necessary paperwork is completed, and gather feedback on the experience.
Schedule Coordination: Arrange schedules for care services, meals, and any special activities or events.
...
Basic computer skills
including Microsoft Office/Google Workspace.
Fluent in English
Mandarin would be an added advantage.
Comfortable working shifts
weekends
and public holidays when required.
Check-In Procedures: Welcome mothers and families upon arrival, handle check-in processes, and provide an orientation of the center’s facilities and services.
Check-Out Procedures: Manage check-out processes, ensuring all necessary paperwork is completed, and gather feedback on the experience.
Schedule Coordination: Arrange schedules for care services, meals, and any special activities or events.
...
Basic computer skills
including Microsoft Office/Google Workspace.
Fluent in English
Mandarin would be an added advantage.
Comfortable working shifts
weekends
and public holidays when required.
Check-In Procedures: Welcome mothers and families upon arrival, handle check-in processes, and provide an orientation of the center’s facilities and services.
Check-Out Procedures: Manage check-out processes, ensuring all necessary paperwork is completed, and gather feedback on the experience.
Schedule Coordination: Arrange schedules for care services, meals, and any special activities or events.
...
Basic computer skills
including Microsoft Office/Google Workspace.
Fluent in English
Mandarin would be an added advantage.
Comfortable working shifts
weekends
and public holidays when required.
Check-In Procedures: Welcome mothers and families upon arrival, handle check-in processes, and provide an orientation of the center’s facilities and services.
Check-Out Procedures: Manage check-out processes, ensuring all necessary paperwork is completed, and gather feedback on the experience.
Schedule Coordination: Arrange schedules for care services, meals, and any special activities or events.
...
Basic computer skills
including Microsoft Office/Google Workspace.
Fluent in English
Mandarin would be an added advantage.
Comfortable working shifts
weekends
and public holidays when required.
Check-In Procedures: Welcome mothers and families upon arrival, handle check-in processes, and provide an orientation of the center’s facilities and services.
Check-Out Procedures: Manage check-out processes, ensuring all necessary paperwork is completed, and gather feedback on the experience.
Schedule Coordination: Arrange schedules for care services, meals, and any special activities or events.
...
Basic computer skills
including Microsoft Office/Google Workspace.
Fluent in English
Mandarin would be an added advantage.
Comfortable working shifts
weekends
and public holidays when required.
Check-In Procedures: Welcome mothers and families upon arrival, handle check-in processes, and provide an orientation of the center’s facilities and services.
Check-Out Procedures: Manage check-out processes, ensuring all necessary paperwork is completed, and gather feedback on the experience.
Schedule Coordination: Arrange schedules for care services, meals, and any special activities or events.
...
Basic computer skills
including Microsoft Office/Google Workspace.
Fluent in English
Mandarin would be an added advantage.
Comfortable working shifts
weekends
and public holidays when required.