Main responsibility is to develop an effective network of industry contacts, at both the informal (personal) and institutional (contractual) levels, to identify potential procurement opportunities while maintain regular contact to ensure sufficient information flow on market developments.
Provide strategic leadership and direction for the Program Management and Planning organization, establishing clear objectives, priorities, governance, and performance expectations.
Lead the management of existing programs and new customer projects from initiation through development, production ramp, execution, and customer fulfilment....
Plan, execute, and evaluate cross-channel engagement campaigns to drive App Downloads, Registrations, and Monthly Active Users (MAU).
Conceptualize and execute digital loyalty initiatives, gamification mechanics, and targeted push/in-app messaging to improve customer retention and feature utilization.
Map and optimize end-to-end customer lifecycle journeys within the app (Onboarding, Activation, Retention, and Win-back)....
Manage and coordinate day-to-day inventory operations by working closely with clients, warehouse teams, principals, and internal stakeholders to ensure smooth and efficient execution of operational activities.
Oversee inventory control activities, including stock takes, cycle counts, and stock reconciliations, to maintain high inventory accuracy and ensure compliance with operational standards.
Coordinate customer order fulfillment and inbound shipment activities, providing timely updates and collaborating with relevant departments to ensure seamless order management and stock availability....
Support the Manager, Client Key Account Management to develop and maintain a strategic Key Account plans for each key client and drive win-win collaborations and engagements with key clients in the market.
Strategically drive client satisfaction and increased loyalty/stickiness. Support the Manager, Client Key Account Management to lead client engagements at the market level, coordinate with different functions (quality, operations, finance, etc.) to provide standardized responses to client requests. Set high standards of care to keep clients engaged and satisfied, contributing to the improvement of client survey results and net promoter score. Remain available with a quick response time and problem-solving attitude.
Fosters close working relationships with the internal and external stakeholders in communication, development, and follow-up of all clients and inventory related matters....
Primary Operational Bridge: Serve as the central operational coordinator and key day-to-day contact for strategic client partnerships, ensuring exceptional service delivery and client satisfaction.
Cross-Functional Orchestration: Partner with internal matrix teams (including Operations, Supply Chain, Finance, Quality, and IT) to facilitate seamless communication and ensure client commitments are executed successfully.
Performance & SLA Safeguard: Monitor operational KPIs, maintain issue logs, and track performance metrics to proactively identify and resolve service gaps....
Financial Advisory: Conduct in-depth discovery sessions to accurately understand clients' risk tolerance, financial objectives, and time horizons to provide tailored recommendations.
Revenue Generation: Achieve key performance indicators (KPIs) by generating fee-based income through the strategic sale of wealth management products.
Market Intelligence: Stay updated on global market trends, interest rate shifts, and regulatory changes to provide proactive and timely advice to clients....
Assist in planning and executing financial, operational, compliance and governance audits based on the approved internal audit plan and assigned audit scope.
Conduct risk assessment, process walkthroughs, control evaluation, audit testing, document review, interviews and evidence gathering in accordance with internal audit methodology.
Identify control gaps, process weaknesses, non-compliance issues and improvement opportunities, and discuss preliminary observations with relevant process owners....
Manage a portfolio of clients and deliver high quality taxation services, including preparing and reviewing work as well as continuous engagement in managing expectations and deliverables.
Perform tax assignments in accordance with auditing standards.
Committed in completing tax engagements given within the specific time frame....
Developing business strategies and objectives including setting business budget, annual targets, business income, asset quality taskforce and cost effectiveness.
Secretariat role for the Division (BDV) Committee Meeting.
Executing the division’s business plan, effective organization structure and business initiatives in collaboration with relevant stakeholders, including the Head of Department and Head of Section....
Are you a results-oriented strategist with a passion for FMCG Trade Marketing and Category Management? We're looking for a sharp, data-driven individual to join our team and become a key player in maximizing the performance of our Lam Soon Edible Oils - Personal Care Brands.
This is your opportunity to drive strategic outcomes and manage category development for market-leading Personal Care Brands. Apply Now in the link below and help us shape the future of the retail shelf!
Corporate Strategy Development: Define and continually refine multi-year corporate growth strategies to adapt to shifting market conditions.
Annual Business Planning: Direct the annual planning process, turning executive vision into actionable, target-driven milestones.
KPI Tracking & Reporting: Set and oversee group-wide metrics, delivering executive dashboards to keep leadership informed of organizational progress....
Create a new digital marketing strategy which will include all conventional digital channels (web, app, e-mail, affiliates, etc.) to increase customer acquisition and reduce churn.
Own the sales strategy and execution for our Direct channel (website + inside sales), converting digital demand into measurable sales growth — not just traffic and leads.
This role blends strategic thinking with hands-on execution across paid media, SEO, conversion optimization, digital analytics, and marketing automation....
Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;...
Responsible for formulating a comprehensive talent acquisition, organisational effectiveness and rewards strategy aligned with the overall business objectives and culture of the organisation.
Define and foster a culture of innovation across the division to enhance competitiveness in achieving strategic business goals and growth priorities.
Establish strategic partnerships with key stakeholders to strategise, define, and ensure effective implementation of strategies....