Functional Testing :Requirement analysis: Test planningTest case design Test executionRegression testingUser Acceptance Testing (UAT)2. Defect ManagementIdentify, reproduce and document software defects. Work closely with developers to analyze root causes. Track bug resolution until closure.3. Enterprise System Testing : CRM Systems Back Office Systems Client Portals Payment Systems Internal Operational Platforms Customer Management Systems API Integrations Third-Party System Integrations Web and Mobile Applications4. Quality Assurance Ensure every software release satisfies: Functional correctness Performance Compatibility Stability Security User experience
Product Improvement Evaluate product usabilityProvide suggestions to improve user experience.Collaborate with Product team to optimize workflows.6. Process Improvement Improve testing workflow. Establish testing standards. Optimize QA efficiency. Contribute testing knowledge and documentation.