Responsible for walk-in and call in customers / agents regarding proposal and policy related enquiries and submissions, payment collection by providing accurate information and explanation within the service level. Ensure Branch Operations covering customer services and backroom operations run smoothly and comply with Company's policies, procedures and regulatory
Attend to walk-in and call-in enquiries from agency force and policyholders;
Ensure deliver prompt, reliable and quality service (walk-in and call-in enquiries) to policyholders and agency members;
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Shafting & Alignment: Assemble, fit, and secure intermediate and tail shafts. Perform shafting alignment checks (e.g., dial indicators or laser) to ensure zero eccentricity with the main engine and stern tube.
Propeller Installation: Rig, hoist, and mount propellers. This includes hydraulic fitting, tightening patent nuts, keying shafts, and checking blue-fit bearing contact between the propeller boss and the shaft taper.
Bossing's & Stern Tube: Fit and assemble stern tube seals, bearings (e.g., white metal or rubber bearings), and structural bossing's. Verify water-tight integrity and proper lubrication systems.
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