As the MR.DIY CLUB loyalty app transitions into its critical monetization phase (Phase 2) and expands across Southeast Asia, we are seeking a strategic and highly operational Assistant Manager, CRM & Partnerships. Acting as the second-in-command for loyalty operations, you will independently drive the commercial success of our external merchant network while orchestrating the technical integrations required to bring them to life. You will own the ongoing health of the Malaysian CRM ecosystem, driving measurable ROI, and collaborate closely with IT, Legal, and regional teams to support our cross-border scalability.
Campaign & POSM Management: Plan and execute monthly promotional themes and seasonal campaigns. You will oversee the production of in-store POSM and manage the timeline for printing and distribution. You are responsible for ensuring that every store has the right collateral before the campaign "Go-Live" date.