Analyze customer feedback, behavior, and service data to understand customer needs, expectations, and pain points.
Examine critical points in the customer journey and the root causes of recurring service issues, identifying the factors affecting customer satisfaction, trust, and service quality.
Assess service operations data and customer feedback to identify performance trends, emerging issues, and improvement opportunities, providing research support for operational decisions....
The Fame Events Sdn Bhd is hiring a Senior Social Media Marketing Executive responsible for planning and executing integrated marketing initiatives across social media, content, branding, digital campaigns, copywriting, and event-related marketing activities. The role owns marketing initiatives from planning through execution and ensures communications align with the company’s brand and business objectives.
KMT Automotive Sdn Bhd is seeking a Content Creator based in Jalan Ipoh, Kuala Lumpur. The role involves planning and producing engaging content for TikTok, Instagram and the company website, managing social media accounts, assisting with video production and editing, researching digital trends, monitoring performance analytics, and collaborating with marketing, design, and product teams to align content with brand and campaign goals.
Marketing Intern supporting the Account Management team at SMX (HQ). The role assists with day-to-day execution and documentation of marketing projects, including research, project documentation, presentation preparation, reporting, information checking, file organisation and general marketing execution. The intern provides reliable execution support while gaining exposure to integrated and digital marketing campaigns, creative development, GWP, microsites, activations and other brand marketing projects.
Design clear, on-brand social and campaign assets using Canva, Figma or Adobe to support product launches and daily engagement.
Conduct targeted market and competitor research, then synthesize findings into short briefs that inform product positioning and campaign focus.
Support event planning and execution by preparing materials, coordinating logistics and creating content for pre-event, live and post-event touchpoints....
Design clear, on-brand social and campaign assets using Canva, Figma or Adobe to support product launches and daily engagement.
Conduct targeted market and competitor research, then synthesize findings into short briefs that inform product positioning and campaign focus.
Support event planning and execution by preparing materials, coordinating logistics and creating content for pre-event, live and post-event touchpoints....