Analyzed any operational risk incidents as reported by BUs and assessed on its regulatory impact, if any.
Performed review of self-assessment related exercises for (e.g. RCSA, KRI, KCT, ECM etc).
Engage / facilitate / assist BUs which are affected with the new or revised guidelines on the appropriate action plan to address the requirements i.e. gap analysis, and counter check against the existing BUs operating procedures.
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Reports directly to the GCOO on all operational matters of the Bank and of responsible for the operations of CCMD, Payment Operations, Trade Finance, Operations IB and Operations of MIDF Asset Management.
To ensure the conduct of risk management on the credit and market risk are relevant and up to date.
Periodic review of all operational procedures and workflows, to enforce changes to processes where relevant to manage better trade-off between risk and returns.
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Assists HOS/HOD in establishing the audit universe, risk assessment, and annual audit plan.
Develop detailed audit plans and manage audit projects from planning through completion, ensuring they are aligned with company objectives.
Supervises/ leads/ coaches the audit assignment process, including detailed planning of audit assignments, audit testing, and reporting in accordance with Internal Audit methodology and Standards.
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Support the Head and Senior Manager of Technology Audit in implementing the Group Technology Audit strategy, ensuring audit engagements across MBSB Bank and MIDF follow GIAD’s risk management framework, policies, and professional standards.
Plan and execute technology audit assignments and guiding team members to ensure audit objectives are achieved within agreed timelines.
Review audit working papers to ensure accuracy, completeness, and compliance with the GIAD Manual, International Standards for Internal Auditing, and regulatory requirements.
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Assist the Credit Audit Section/ Department Head(s) in the development of the Annual Audit Plan for the Section/ Department, including completion of the audit risk universe identification/ assessment/ profiling (Corporate/ Retail/ Shariah Portfolio), resource planning and allocation etc
Assist the Credit Audit Section/ Department Head(s) in ensuring that the approved Audit Plans of the Corporate Credit/ Post-Mortem/ Retail Credit/ Shariah and other cross functional audits and ad-hoc assignments are being carried out and completed.
Conduct Pre-Audit Risk Assessment, identify audit objectives/ scopes/ methodology/ samples and prepare the Audit Planning Memorandum, for the areas/ entities units to be audited.
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To ensure that the branch provides excellent quality banking services to all customers
To ensure that all walk-in customers are greeted, directed to right counters, assisted in completing transactions, service efficiently, queries answered besides providing leads in cross selling of banks products and services.
Attend to onboarding customers (individual and non-individual), completion of documents, Know Your Customer (KYC), biometric verification, and Customer Information (CIF) creation/maintenance on maker function
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Leading and supervising Business Banking review team. (only applicable for team leader)
Perform periodical reviews of the financing portfolio, including annual and interim reviews, watchlist reviews, and financial reviews, within the required TAT/timeframe. Approval must be obtained before the review expiry date.
Reviews are conducted during the designated review period and include operational variation requests and to confirm that all CPs and subsequent conditions are met. . To highlight on any non-compliance and to identify/justify the cause and effect of the non-compliances.
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Reports directly to the GCOO on all operational matters of the Bank and of responsible for the operations of CCMD, Payment Operations, Trade Finance, Operations IB and Operations of MIDF Asset Management.
To ensure the conduct of risk management on the credit and market risk are relevant and up to date.
Periodic review of all operational procedures and workflows, to enforce changes to processes where relevant to manage better trade-off between risk and returns.
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