We are seeking a Customer Service Specialist to support Shell’s Fleet Direct-to-Consumer (DTC) operations for Hong Kong. This role is part of the Order-to-Cash (OTC) journey, responsible for delivering high-quality customer service support from order placement to invoicing, dispute handling, and issue resolution.
Own and grow an assigned territory by building a pipeline of manufacturers and service providers in water treatment, coatings, and manufacturing sectors.
Provide technical service included assembly, testing, servicing, maintenance and setting up of all electrical products including water dispenser, pumps.