Provide front-desk support including patient registration, appointment coordination, insurance verification, and handling patient enquiries via phone and email.
Welcome patients professionally and ensure a smooth check-in and clinic flow.
Assist doctors during consultations, minor procedures, and other clinical activities to support patient care.
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Perform User Acceptance Test (UAT) activities on assigned test scenarios, document results and log system issues for review by technical team.
Provide support for post implementation activities, issues escalation and follow up
Support system configuration maintenance activities at institution level and cluster level (appointment basis) by carrying out updates based on approved instructions
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