Provide first-level support for POS terminals, peripherals (printers, scanners, cash drawers) and store connectivity; escalate unresolved issues to the relevant team.
Assist with POS setup, configuration checks and testing for new stores, relocations and renovations.
Monitor daily store IT checks (POS availability, network, end-of-day processing) and follow up on exceptions.
...
Provide first-level support for POS terminals, peripherals (printers, scanners, cash drawers) and store connectivity; escalate unresolved issues to the relevant team.
Assist with POS setup, configuration checks and testing for new stores, relocations and renovations.
Monitor daily store IT checks (POS availability, network, end-of-day processing) and follow up on exceptions.
...
Basic knowledge of Windows operating systems. ×
Basic understanding of computer hardware and software troubleshooting. ×
Teams and other business applications. ×
SQL Server / SQL
Microsoft Windows Server
Microsoft 365
AWS / Microsoft Azure
Database management
Application support
Software testing / UAT
Basic knowledge of Windows operating systems. ×
Basic understanding of computer hardware and software troubleshooting. ×
Teams and other business applications. ×
SQL Server / SQL
Microsoft Windows Server
Microsoft 365
AWS / Microsoft Azure
Database management
Application support
Software testing / UAT
Basic knowledge of Windows operating systems. ×
Basic understanding of computer hardware and software troubleshooting. ×
Teams and other business applications. ×
SQL Server / SQL
Microsoft Windows Server
Microsoft 365
AWS / Microsoft Azure
Database management
Application support
Software testing / UAT
Provide technical assistance and support for all employees, primarily focusing on Windows-based laptops and desktops. This includes troubleshooting hardware, software, and application issues.
Troubleshoot basic networking issues related to Wi-Fi connectivity, LAN access, and firewall settings to ensure seamless network performance for all users.
Maintain records of IT assets including laptops, phones, and accessories.
...
Provide technical assistance and support for all employees, primarily focusing on Windows-based laptops and desktops. This includes troubleshooting hardware, software, and application issues.
Troubleshoot basic networking issues related to Wi-Fi connectivity, LAN access, and firewall settings to ensure seamless network performance for all users.
Maintain records of IT assets including laptops, phones, and accessories.
...