Prepare quotations, proposals, contracts, and confirmation letters for corporate clients, schools, travel agencies, government agencies, and group bookings.
Process and monitor sales bookings, reservations, and event arrangements.
Maintain accurate customer records, sales database, and filing system.
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Manage the full monthly payroll process, ensuring timely and accurate salary payments.
Handle statutory submissions and payments, including EPF, SOCSO, EIS, PCB, Income Tax, HRD Corp, and Zakat, ensuring compliance with regulatory deadlines.
Prepare annual payroll documentation, including EA Forms and CP8D.
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Manage all aspects of event planning, meet strict deadlines, and stay within budget.
Nurture and build relationships with vendors, venues, and other industry contacts while crafting and implementing the creative and logistical aspects of all events.
Remain current (or ahead of the curve) with trends in event planning, design, and production, and proactively identify and solve operational challenges.
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IBO Support and Inquiry Handling: Respond promptly and professionally to compliance-related questions and complaints from IBOs, offering clear guidance and support.
Investigation and Misconduct Handling: Conduct detailed investigations into suspected violations, gather relevant evidence, and prepare official reports or notices when policies or agreements are breached.
Dispute Resolution: Support the fair and neutral resolution of disputes between IBOs and the company.
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Participating in internal audits of operational processes to assess their efficiency, effectiveness and compliance with policies and regulations.
Assisting in special projects, which may involve process improvement initiatives and loss prevention activities such as cash, assets and inventory management.
Documenting audit findings and supporting evidence, and engaging in discussions with management to propose necessary actions.
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Coordinate Account Management/Business Development teams.
Assure quality of all sales related information pertaining to organization, proposals, commercial documents, costing sheets, vendors/partners information etc are kept in central document system storage and update if necessary.
Collaborate with account management and business development teams on quotation/proposal submissions, sales orders processing, and invoices processing. Follow up on accounts receivables with Account Managers and customers.
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Partnering with Country Managers and HR teams to define, review, and align sales performance KPIs for Business Development Managers, Key Account Managers, and Retail Sales Ambassadors.
Managing the full sales performance and incentive process — including data collection, validation, calculation, review coordination, and final approval submission.
Overseeing quarterly performance review communications across multiple markets in Asia and Europe, ensuring clarity, accuracy, and timely delivery.
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Identifying and researching new business opportunities in new and existing markets.
Leading, managing, guiding, and training the Business Development team to achieve sales targets and business growth objectives.
Providing support, direction, and coaching to the Business Development team in client servicing, proposal preparation, pitching, follow-ups, and closing opportunities.
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Accounting & Financial Reporting – Manage a complete set of accounts, conduct monthly closings, and prepare financial reports such as Profit & Loss (P&L), Balance Sheet, Cash Flow statements, bank reconciliations, and other reports requested by management.
Accounts Payable (AP) – Handle invoices from suppliers/contractors/partners, verify supporting documentation, and maintain comprehensive records.
Accounts Receivable (AR) – Oversee collection processes, reconcile customer accounts, follow up on overdue payments, and ensure the accuracy of customer account records.
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Responsible in the preparation of management accounts in accordance with approved accounting standards & corporate governance to ensure completeness and accuracy of financial reports
To perform and assist the end-to-end execution of day-to-day financial operations (AR, AP, GL, Cash & Bank Balances and other financial related transactions)
Assist in budget/forecast/internal reporting preparations
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Sharpen your sales operations skills by owning tender preparation, quotation drafting and submission follow-up for real customer projects.
Build strong cross-functional experience through daily coordination with Customer Service, Technical, Account and Admin teams.
Expand your client-facing experience handling enquiries across phone, WhatsApp and email while maintaining accurate records and sales follow-up reports.
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Oversee and manage the overall construction progress of residential building projects, including Architectural, Civil & Structural (C&S), and M&E works, to ensure compliance with project schedules, specifications, quality, and safety requirements.
Plan, organize, and coordinate daily site operations, including workforce allocation, supervisor briefings, task assignments, and monitoring of work progress, productivity, and material usage.
Coordinate and supervise subcontractors, site supervisors, and relevant stakeholders to ensure smooth workflow, effective resource utilization, and timely completion of project milestones.
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