Provide Information, Respond to Complaints and Answer to customer Queries in a timely and accurate way, via phone, email, social media, and WhatsApp
Identify customer needs and help customers to use specific features, providing information about product special offering and ensuring positive service experience and customer satisfaction.
Analyse, report product malfunctions and escalate issues to relevant internal teams. (For example: by testing different scenarios or impersonating users)
...
Prepare quotations, proposals, contracts, and confirmation letters for corporate clients, schools, travel agencies, government agencies, and group bookings.
Process and monitor sales bookings, reservations, and event arrangements.
Maintain accurate customer records, sales database, and filing system.
...
Oversee and manage the overall construction progress of residential building projects, including Architectural, Civil & Structural (C&S), and M&E works, to ensure compliance with project schedules, specifications, quality, and safety requirements.
Plan, organize, and coordinate daily site operations, including workforce allocation, supervisor briefings, task assignments, and monitoring of work progress, productivity, and material usage.
Coordinate and supervise subcontractors, site supervisors, and relevant stakeholders to ensure smooth workflow, effective resource utilization, and timely completion of project milestones.
...
Providing comprehensive executive-level administrative support, including manage and maintain the director’s calendar, schedule meetings and appointments coordination, and travel arrangements.
Prepare meeting agendas, take minutes, and follow up on action items.
Organize and maintain electronic and physical files, documents, and confidential information to ensure information is readily accessible.
...
Job Overview:We are seeking an experienced and dynamic Senior Project Manager / Project Manager to lead and manage high-rise building construction projects. The ideal candidate will be responsible for overseeing the full project lifecycle, ensuring quality, compliance, and timely delivery while maintaining strong relationships with clients, consultants, subcontractors, authorities, and internal teams.Key Responsibilities:- Lead, plan, coordinate, and supervise all construction activities at site to ensure work quality, progress, and compliance with specifications and regulatory requirements.- Manage high-rise building construction projects from initiation to completion, ensuring adherence to timelines, budget, and safety standards.- Liaise effectively with clients, consultants, subcontractors, authorities, and internal stakeholders to resolve issues and ensure smooth project execution.- Monitor project progress, identify risks, and implement corrective actions where required.- Prepare and review project reports, documentation, and progress updates.- Oversee site teams and provide leadership, guidance, and performance management.- Ensure proper use of construction methodologies, materials, and equipment.- Utilize project management and technical software (e.g., AutoCAD, Microsoft Project) for planning, coordination, and reporting.