Connecting Services: Serving as the main link between hospitals, social services, and NTUC Health’s and ICCP’s various care options—like home care, nursing homes, and active ageing centres—to make sure clients have a smooth experience.
Improving Care Journeys: Creating clear and efficient referral processes so seniors can easily move from hospital care to community support, and within community care services as their needs evolve, without delays.
Boosting Teamwork: Leading efforts to identify gaps in care, simplify how we work together, and make our services easier for seniors and their families to access.
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