Coordinate and oversee the day-to-day activities and workflow of Equipment Technicians, ensuring alignment with operational priorities.
Perform data-driven analysis to maximize equipment availability for manufacturing processes, identifying and implementing improvements that enhance production equipment efficiency, and minimize unscheduled downtimes.
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Lead and manage a team of technician and take ownership on the overall operational health and integrity of the RODl Water and Wastewater Treatment system (herein called Water Treatment)
Maintain, operate all RODI and Water Treatment systems, associated equipment, electrical/control equipment, plumbing systems, building related system and equipment repairs
Manage RODI and Water Treatment capacity and design changes according to the requirements from manufacturing/customers
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Differentiate from competition by providing customer personalized approach and service through an Indoor Sales Support team set up by local station (KUL, PEN, JHB).
Support and contribute to the commercial team objective of customer retention and development of the assigned Area Sales Development Group customers by attending to customer’s requirement and work closely with the Sales team. This includes identification of opportunities for service improvement.
Work closely with Sales team to provide Customer relationship management and after sales service. This includes, but not limited to, the coordination of shipment bookings through Customer Service team.
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Be a creative and proactive contributor on the management team, focused on continuous improvement at all times.
Directs Manufacturing Engineering Technicians on their assigned lines in the observation of machine and line performance, and provide guidance in the determination of the necessary steps to achieve optimum machine and process efficiency.
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Lead the geographic profitability development of designated Strategic Business Customer (SBC) & prospects through positioning DHL as a strategic business partner, and delivering agreed programmes, through a team drawn from across the DHL network.
Formulate a personal sales plan that incorporates initiatives for identifying and gaining new business prospects and maximises growth within the existing account base so that the required account sales results are achieved.
Develop and implement a strategy to promote DHL programs and solutions to the assigned list of customer accounts.
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Company Description CEVA Logistics provides world-class supply chain solutions for national and multinational companies of various sizes. As an industry leader, CEVA delivers complete supply chain design and implementation in contract logistics and freight management, either standalone or combined. Through its strategic partnership with CMA CGM, a leading global shipping group, CEVA offers end-to-end logistics solutions across transport modes. The company operates an integrated global network of over 1,000 facilities in more than 170 countries, supported by 110,000 employees focused on operational excellence and reliable supply chain performance.
Role Description
The Custom Brokerage Lead is a full-time, on-site role based in Bayan Lepas. This position is responsible for overseeing customs brokerage processes, ensuring timely and accurate import and export clearance in compliance with local and international regulations. The role includes coordinating documentation, monitoring shipment status, and resolving customs issues in partnership with internal teams, carriers, and regulatory authorities. The Custom Brokerage Lead will guide and support team members, maintain up-to-date knowledge of customs requirements, and contribute to process improvements that enhance efficiency and customer satisfaction. The role also involves preparing reports, maintaining records, and communicating proactively with stakeholders to ensure smooth operational execution.
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Greet, welcome and assist all walk-in customers in a pleasant and professional manner, ensuring a positive customer experience.
Attend to customer enquiries and complaints, provide amicable solutions and escalate unresolved or sensitive matters to the Sales/Service Manager or Customer Care Department when required.
Ensure incoming phone calls are answered promptly, preferably within three rings.
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Team player with good discipline and communication skills.
Experience operating a pallet jack is an added advantage. Must possess a valid Forklift Driver Certificate and have practical experience operating a forklift.
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We are looking for a motivated and detail-oriented Finance Intern to join our company. The intern will gain practical experience in a fast-paced working environment and support the team in day-to-day financial activities.