Serve as the first point of contact for families seeking support on their home ownership journey, sharing basic programme information and guiding families through the application process.
Assist with intake assessments, under the guidance of the Social Worker, to determine families’ readiness for home ownership.
Conduct regular check-ins with families and track progress according to Home Ownership/Case Plans crafted by the Social Worker, building rapport and ensuring continuity of engagement.
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Works on assignments with clearly defined objectives using standard procedures and tools
Delivers own output under close supervision and guidance
Solves problems which require knowledge of specific processes and procedures Works on assignments that are routine in nature, requiring limited judgment. Has little or no role in decision-making.
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