Diploma or Bachelor's Degree in any field. Candidates with SPM qualifications may also be considered if they have relevant customer service experience and a proven ability to deliver positive customer experiences.
Coordinate the end-to-end recruitment process, including posting job advertisements, screening resumes, and scheduling interviews for retail and HQ roles.
Manage candidate communications, conduct initial background checks, and prepare employment offer letters or contract documents.
Lead the onboarding process for new hires, ensuring all required documentation is collected, system profiles are created, and company orientations are conducted smoothly.
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A Sales Executive in a hotel is responsible for generating business by securing room bookings, meetings, conferences, weddings, and corporate events while maintaining strong client relationships.
Assist HR Manager with the overall hiring and recruitment, involving planning with related departments and the administrative requirements of both facilities. This is also aligned with the company’s strategic direction.
Assist with overall data facilitating KPI and budgets for the department.
Assist with the overall management of training and development, including annual training needs, analysis consisting of both internal and external training, keeping and maintain relevant records for audits.
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Responsible for client relationship management. To develop and maintain positive relationships with clients and act as a point of contact for client inquiries, requests, and issues.
Assist in the development and execution of sales strategies and plans by generating quotes, proposals, and contracts and collaborating with the sales team to meet revenue targets.
Ensure accurate and up-to-date records of client information and transactions. To monitor client accounts, payments, and orders, and resolve client concerns or complaints.
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