Customer Support & Inquiries: Handle inbound customer queries across multiple channels (e.g., Live Chat, email, phone calls, and TikTok social media) in a prompt, professional, and empathetic manner.
Issue Resolution: Investigate and resolve customer complaints, product/service issues, or delivery tracking concerns, coordinating closely with internal departments (logistics, fulfillment, or operations) to find quick solutions.
Order & Account Assistance: Assist customers with account creation, order processing, refunds, exchanges, and payment verifications.
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Diploma or Bachelor's Degree in Mass Communication, Broadcasting, Media Studies, Journalism, Marketing or any related field. Fresh graduates are encouraged to apply.
Strong Communication skills, including confident on-camera presence and clear written and verbal communication.
The Senior Developer LIMS is co-responsible for the design, development, implementation, maintenance, and continuous improvement of the Laboratory Information Management System (LIMS) and related laboratory IT solutions. The position acts as a key technical expert bridging laboratory operations, business processes, digitalization initiatives, and software development to ensure efficient, compliant, and future-oriented laboratory workflows.
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Advise management on issues pertaining occupational safety and health policies, procedures and program as stated in OSHA 1994, FMA 1967, CIDB Act 1994 and other related legal requirements.
Plan, implement, manage and review occupational safety and health policies, procedures and program to ensure compliance with statutory and company requirements.
Collect, analyze and maintain occupational safety and health statistics, key performance indicators and other relevant date for the preparation of reports to management and legal authorities with recommendation of improvement measures.
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Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.
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Partner with Product Owners, Architects, and cross-functional teams to design, build, and deliver high-quality software solutions.
Design, develop, test, and deploy software using technologies such as React, Angular, Java, JavaScript, AWS, Docker, Kubernetes, Jenkins, Terraform, Git, PostgreSQL, Maven, Gradle, and related tools.
Write clean, efficient, and reliable code that meets performance, security, and quality standards.
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Lead the team to perform review and consolidate submissions from local business units for various external and internal reporting requirements including IFRS, EV, HKRBC, LCSM, HKFRS, Bermuda and management reporting.
Ensure all required financial reporting and analysis are provided to Group Office timely, accurately, without compromising on the quality and in accordance to AIA Group accounting policies and its related regulations.
Review the analytical review prepared by Specialist / Lead Specialist / Peer on financial reporting deliverables submitted by local business units.
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Development, standardization, and management of the overall Malaysia construction program to ensure that projects are delivered the same way every time (drive for standardization that reduces cycle time and cost)
Assist in the development of project tools, processes, & procedures that ensure the “perfect project” is launched every time (execute, refine, repeat)
Assist the Delivery function to define and develop key business engagement process that enables the leadership team to make quicker decisions (present things in a way so that all leadership has to say is “yes”)
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