Clear and effective communication and writing with customers. Active listening and understanding of customer needs.
Communication Accurate and informative responses to customer inquiries. Communicate with superior any latest information or issue. Timely response to customer inquiries and issues. Reduced average response time for resolving customer concerns.
Responsiveness Reduced average abandoned call from customer. Increased first-contact resolution rate. Handling all task provided by superior. Thorough understanding of the company's products or services.
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We are looking for an Architectural Drafter to join our team. Your main role is to prepare and produce technical drawings for authority submission and construction based on architectural sketches and concepts.
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