Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;
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Benefit from a strong culture of collaboration by learning from leaders and subject matter experts to drive change and impact in banking
Opportunity to fast track your career in Wealth Management
Building profitable relationships with customers from their portfolio, to deepen and broaden account relationships with the objective to generate revenue and focus on wealth management.
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Benefit from a strong culture of collaboration by learning from leaders and subject matter experts to drive change and impact in banking
Opportunity to fast track your career in Wealth Management
Building profitable relationships with customers from their portfolio, to deepen and broaden account relationships with the objective to generate revenue and focus on wealth management.
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Financial Advisory: Conduct in-depth discovery sessions to accurately understand clients' risk tolerance, financial objectives, and time horizons to provide tailored recommendations.
Revenue Generation: Achieve key performance indicators (KPIs) by generating fee-based income through the strategic sale of wealth management products.
Market Intelligence: Stay updated on global market trends, interest rate shifts, and regulatory changes to provide proactive and timely advice to clients.
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To promote various type of life-insurance products by Tokio Marine Life Insurance Malaysia Bhd under the exclusive Bancassurance Partnership between RHB Bank and Tokio Marine
To professionally sell a wide range of banca products to existing and prospective customers
To achieve sales/revenue target assigned by the Bank and contribute towards the achievement of the overall branch targets
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Lead and drive overall branch sales across key products: Deposits, Investments, Loans (ASBF, Smart Money, Education Loans), Bancassurance, Banca Takaful, Credit Cards, and Business Referrals.
Develop strategies and monitor performance to meet and exceed monthly and annual sales targets.
Lead day-to-day branch operations in strict adherence to Bank policies, BNM guidelines, and regulatory requirements.
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Sourcing for new SME customers under SME segment for loan with exposure up to RM20m.
To grow the SME portfolio (exposure up to RM20m) in SME Banking, contributing to the Sector’s revenue growth.
Active participation in campaign activities to promote SME products as well as to build and maintain good rapport/relationship with customers, branch, and other stakeholders.
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Area Operations & Coordination: Lead the operations and management of Xiaomi Stores and Authorized Stores within the region. Formulate sales plans, drive achievement of sales targets, and increase market share.
Operational Excellence: Implement and monitor daily operational standards, oversee execution of marketing campaigns and promotional activities, and enhance brand image.
Team Leadership & Development: Manage and empower regional teams, provide training and mentorship, and build a strong talent pipeline to support business growth.
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Job Descriptions:* Good leadership skills. Able to lead technician team effectively.* Good knowledge of electrical/mechanical and able to hands-on.* To ensure job sheet attended on time and solve customers complaints.* To solve customers or staffs issues and provide technical consultation.
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