Actively involve in KNs Global Gateway network, following the Gateway standards, by sharing best practices, contribute to process enhancements, assessing internal ways of working, identify and share needed demands.
Manage the utilization of procured capacity to KNs benefit in adherence with customer SLAs and our internal carrier management guidelines, procure spot capacity where needed
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Data Collection & Analysis: Gather and organize data on equipment performance and downtime. Help analyze failures to prevent future issues.
Preventive & Predictive Maintenance: Assist in scheduling and tracking maintenance tasks, including vibration analysis and thermography. Learn to create SOP, WI, checklist and introduction to CMMS system.
Equipment Monitoring: Support engineers in monitoring equipment to detect issues early. Maintain records of equipment condition and maintenance activities.
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Manage the end-to-end monthly payroll cycle for all entities serviced, ensuring accurate and on-time salary payments, off-cycle payments, final settlements and payroll cut-off discipline.
Verify payroll inputs (new hires, exits, transfers, promotions, increments, overtime, allowances, claims, unpaid leave and deductions) prior to processing, and perform pre- and post-payroll reconciliation and variance analysis against the prior month.
Ensure accurate computation and timely remittance of statutory contributions and deductions — EPF, SOCSO, EIS, PCB, HRDF/HRDC levy and Zakat — within prescribed deadlines.
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The Product Specialist plays a vital role in driving sales growth and market expansion for Pharmaniaga’s Oral Health and Dental portfolio. This position is designed for proactive and result-oriented professionals who take ownership of their territories, building strong customer partnerships, identifying new opportunities, and executing impactful sales and marketing activities in alignment with company goals.
Achieve sales targets and market share growth through strategic product promotion and effective territory management.
Plan and execute daily customer visits to existing and potential dental clinics, hospitals, and institutions.
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Oversee Contract Execution: Manage the end-to-end processing of commercial contracts (MSAs, SOWs, amendments, variations, novations, and renewals) within established SLA turnaround times.
Guide Sales Stakeholders: Serve as the primary operational partner for Sales reps, advising on Salesforce submissions, workflows, and contract procedures while ensuring all required internal business approvals are met before execution.
Deliver Detailed Contract Reviews: Conduct exhaustive, line-by-line contract reviews including long-form agreements (100+ pages) to correct pricing discrepancies, missing schedules, or non-standard terms.
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Ensure all capital equipment movements in and out of Crown Shah Alam Warehouse are in accordance to Company process and ensure appropriate approvals are obtained prior to movement (e.g. Delivery Orders and Rental Termination/Transport/Returned Dockets are raised, checked and approved).
Provide updates on rental truck utilization and status of floor stock trucks during Operations Meeting.
Ensure the installation process of Company computers and mobile phones and phone lines in accordance with the Company policy.
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Manage and oversee collection activities for assigned customer accounts, in-depth analysis of customer payment behaviour, commercial arrangements, and dispute drivers to develop effective collection and resolution strategies.
Collaborate closely with customers, sales, and operations teams to resolve billing and credit issues, drive timely collections, and achieve DSO performance targets.
Compliance with credit policies and procedures to ensure alignment with business objectives, risk appetite, regulatory requirements, and industry best practices.
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