Operate process plant as per SOP (standard operating procedure) i.e, plant start up, shutdown, emergency shutdown, change over products and normal operation.
Learn operating procedures, receives input from peers and may provide feedback on clarity and effectiveness of guidance, including procedure documentation to pursue continuous improvement of facility operation.
Use hand and power tools to perform preventative and autonomous maintenance and troubleshoot machine issues, escalating complex machine issues.
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Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;
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Perform month end / quarter end closing activities in the inventory/manufacturing area
Analyse work order and absorption variances, identifying factors contributing to variance, highlighting key drivers/trends and proposing corrective actions.
Calculate and maintain product costs and validate cost data in product bill sof materials (BOMs)
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Execute regional account plans aligned with global customer strategies and business objectives.
Develop and maintain strong relationships with key customer stakeholders across procurement, supply chain, logistics, manufacturing, and commercial functions.
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Have 3+ years of B2B Sales experience in a SaaS or UCaaS industry
Have proven track record and experience of B2B solution and consultative selling in the Malaysian market
Have understanding and able to partner with clients and prospects to identify, build, and shape practical AI applications in business and technology landscape
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Financial Advisory: Conduct in-depth discovery sessions to accurately understand clients' risk tolerance, financial objectives, and time horizons to provide tailored recommendations.
Revenue Generation: Achieve key performance indicators (KPIs) by generating fee-based income through the strategic sale of wealth management products.
Market Intelligence: Stay updated on global market trends, interest rate shifts, and regulatory changes to provide proactive and timely advice to clients.
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Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;
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Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;
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Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;
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Structured 12-month program with comprehensive training on both investment and insurance
Mentoring and guidance from industry experts, nurturing your professional growth
Providing the necessary skills and knowledge to excel in being a Personal Banker and progressing in your career thereafter towards being a future Priority Banking Relationship Manager
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Please Note: This is not an immediate, active vacancy. This is an official invitation to register your interest in our Product Specialist Talent Community in Malaysia. By signing up, you put yourself on our radar. When a matching position opens, our talent acquisition team looks here first!
First-in-Line Opportunities: Get fast-tracked outreach and priority consideration when Product Specialist roles become available in your preferred territories.
Company & Industry Updates: Receive curated insights on Zuellig Pharma’s growth, healthcare solutions, and innovations across the Philippines.
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Listen to superior and follow instructions carefully. To carry out tasks in accordance to SOPs. To support superior and accept additional responsibilities in a positive manner
To carry out checking of Return stock, discrepancy to take photo, conduct physical verification versus supplier document and ensure return stock stored at designated area.
To prepare Returned Quality Checklist, Return Summary List, RCN based to physical stock receive. Any discrepancy to issue Product Deviation Notice and update Leader / Immediate Superior
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Provision of personalised patient case management which include, but not limited to, health coaching on disease/treatment related information/education, following up with patient on treatment regime, and ensuring patient is submitting relevant program document on a timely basis.
Making of scheduled outbound calls to enrolled patients and from time to time and answering of inbound calls and attend to FAQ-related enquiries
Assist in ensuring that programs are delivered within the appropriate service levels and standards including, but not limited to, case handling time, pre-defined protocols, and confidentiality of patient data
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Improve the understanding of the impact of the master data and the relationship within other areas in the company
Processing all master data changes requested within the system of record (e.g. SAP), ensuring creation and maintenance of Customer and Finance Master Data Entities, attributes and hierarchies (Customer Master Data, Finance and Controlling Master Data including Intercompany, Internal Orders, WBS, Fixed assets), and any other data entity as defined by the Novartis Finance Core GFMD cycle
Support ad-hoc global/local projects that can help the improvement of the GFMD process Operations
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Prepare and proactively execute sales plans for prospective customers sourced from the Bank’s leads (LMS) and self-generated leads.
Actively participate and collaborate with other sales personnel at PBC/branch/region levels on sales activities and campaigns for customer acquisition and retention.
Provide investment and wealth advisory services to customers, including portfolio management support.
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