Prepare and consolidate monthly results (Management / Flash / Forecast) at standard costs
Collate and compile information and prepare budget of dedicated activity for Assistant Manager’s review. Involve in the yearly budget preparation and quarterly revisions
Prepare Gap analysis report between actual and estimates in relation with analytic control. Validate and perform 1st level of business analysis and carry out investigation appropriately and highlight to Assistant Manager/Finance Manager on any anomalies or significant deviation / trend noted.
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Responsible for managing and coordinating the Performance Management System (PMS), including the annual Key Performance Indicators (KPI) evaluation process for all company staff, ensuring timely completion and proper documentation.
Plan, coordinate, and implement annual Employee Engagement initiatives to enhance staff morale, well-being, motivation, and involvement within the organization.
Handle Industrial Relations (IR) matters, including assisting in addressing employee grievances, disciplinary matters, staff misconduct, and other employee-related issues in accordance with company policies and procedures.
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Responsible for managing and coordinating the Performance Management System (PMS), including the annual Key Performance Indicators (KPI) evaluation process for all company staff, ensuring timely completion and proper documentation.
Plan, coordinate, and implement annual Employee Engagement initiatives to enhance staff morale, well-being, motivation, and involvement within the organization.
Handle Industrial Relations (IR) matters, including assisting in addressing employee grievances, disciplinary matters, staff misconduct, and other employee-related issues in accordance with company policies and procedures.
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Co-own and pursue outcomes alongside assigned, empowered self organized teams (such as pods and work package teams) in an agile work environment with a fluid resourcing model (i.e., assignment to one or more teams that can change over time, contribution to work packages on local and international level)
Contribute expertise in digital marketing and product strategy development to create a cohesive customer experience across all touchpoints
Lead comprehensive marketing efforts, including market analysis and market research that informs both traditional and digital channels.
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Develop and manage the overall sales proposal process, ensuring timely and accurate completion of proposals to meet client deadlines.
Collaborate with sales, marketing, and product teams to gather necessary information and content for proposals.
Create compelling and customized proposals that effectively communicate the value proposition and competitive advantage of the company's products or services.
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Provide first-line IT support and request fulfilment through ServiceNow across Microsoft 365, Entra ID, endpoint, connectivity, and security-related services.
Own and manage incidents and service requests from initial contact through to resolution or effective escalation, ensuring SLA compliance.
Deliver clear, timely, and professional communication to users throughout the entire ticket lifecycle.
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Create annual sales plan and budgets for the Area built bottom up from Territory Level.
Deliver sales force efficiency and effectiveness that meets or exceeds the budgeted growth in sales and profitability.
Create and maintain profitable and customer-focused organisation with a strong pool of sales talent to contribute to the achievement of the strategic growth ambitions of the region.
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