Enforcement of the implemented Safety Management System for the purpose of ensuring the safety of all staffs and workers in the workplace/projects
Conduct regular site inspections, risk assessments and follow-up actions to maintain high safety standard and compliance to Company's ISO & OSHAS policies
Conduct monthly Safety Committee meetings and put up safety reports, including safety issues
...
Support the end-to-end customer journey by tracking fulfilment timelines, providing timely service status updates, and managing customization project orders across sales and service functions
Deliver timely, personalized customer service across all interactions, handling inquiries and complaints with professionalism and applying structured problem-solving and service recovery approaches
Escalate complex issues appropriately to ensure effective resolution, balancing customer needs with company policies and guidelines
...