To conduct daily visit existing dealers stores that sell U Mobile products to provide service, support and build relationship within the assigned areas.
To execute, monitor effectiveness of sales strategy/promotion plans and seek new opportunity to expand UM touch point & pyramid.
Continue deepening dealer’s loyalty through activations (Prepaid with plans and Postpaid).
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Lead, train, motivate and manage outlet team in delivering best services in all departments.
Conduct manpower planning for the shop according to approved headcount, festive/ high seasons, promotional period etc. Then liaise with Area Manager and HR for recruitment and other procedures.
Ensure all team members observe and practice company’s policies and rules & regulations.
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At least 2 years experience as Shift Supervisor in F&B sector, preferably Coffee Outlet. Training will be provided with Certification at our Kenangan Academy.
Prior experience in handling crew scheduling, inventory management; as well as understanding of sales and financial report.
Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or public holidays.
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Perform audit assignments (financial / corporate audits) as per approved audit plan and programmes including preliminary works, ie. determine data requirements, verify and analyse available data prior to commencement of proper audit work.
Prepare working papers, write up, audit findings and supporting documents for audit report.
Prepare audit findings and recommendations with the auditee during exit conference.
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Actively navigate the business environment, learning our core systems, tools, and processes necessary to operate effectively and efficiently.
Showcase your capacity to analyse situations and problem-solve under pressure to deliver tangible results that contribute directly to the organisation’s goals.
Collaborate and partner with colleagues across the network to share insights, leverage internal resources, and support a cohesive business strategy.
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To effectively and efficiently manage the Branch resources to achieve the targets / standards for sales, high-level, consistent service quality and risk management.
Manage the Branch Sales and Sales Support Team of Consumer Banking for Premier Centre to achieve revenue targets for the branch.
Promote usage of sales methodology and Financial Journeys to achieve targets.
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To effectively and efficiently manage the consumer sales team resources, for both Branch Banking, and Premier Banking Segments, to achieve the targets / standards for sales, high-level, consistent service quality and risk management.
Build business partners and reciprocal business relationships.
Manage the Sales Team Manager(s) of Consumer Banking, Branch Banking, and Premier Banking (if any) to achieve revenue targets for the branch.
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To provide appropriate financial solutions to our Premier Banking customers and expand the Premier Franchise by acquiring new Premier Banking customers via various marketing initiatives.
To plan, organize, participate and execute event and sales activities inline with the Premier Banking business direction and related sales initiatives.
To provide excellent customer experience to our Premier Banking customers at all touch points via 3 distinctive service elements ie cared for, excellent and enhanced value.
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