Ensure smooth daily operations and fulfillment of client requirements in line with agreed service levels for agencies within assigned portfolios
Serve as the primary point of contact for assigned clients and agencies on operational matters, building and maintaining strong, productive relationships with internal stakeholders and client teams
Coordinate co-packing activities and monitor Point-of-Sale (POS) material inventory in collaboration with Product Management and client teams
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Identify disease and product-related medical needs within a defined geography to inform and shape the medical affairs strategy for assigned client products
Establish frequent and timely interactions with Thought Leaders (TLs) and Healthcare Providers (HCPs) aligned with client medical strategies, to discuss the safe and appropriate use of approved products and pharmacoeconomic data
Respond to unsolicited questions on current medical and scientific issues, healthcare advances, treatment trends, and health outcomes measures from nationally and regionally recognized scientific and clinical leaders, medical advisors, and patient advocacy-focused HCPs
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Achieve sales targets for Point-of-Care Testing (POCT), allergy, and related products across General Practitioner (GP) clinics, pharmacies, and private hospitals in designated areas, while proactively identifying and developing new potential accounts to expand analyzer uptake and product categories
Educate doctors and Healthcare Professionals (HCPs) on POCT analyzers for disease screening, early diagnosis, and effective patient monitoring, as well as on allergy management across the full continuum from diagnosis to treatment
Defend and grow existing customer accounts to expand patient access to POCT systems, and deliver compelling product presentations and after-sales support to maintain strong, long-term customer relationships
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Manage the operating Innovation Center (InnoC) budget and costs in accordance with annual allocation to ensure efficient and responsible use of resources
Monitor product formulation guidelines and procedure compliance to drive improvements in existing products, reduce costs, enhance performance, and simplify manufacturing processes
Manage product formulation across laboratory-scale and pilot-scale testing to deliver reliable and high-quality technical outcomes for customers
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Grow existing business within the Specialty Chemicals Industry (SCI) segment and provide strong after-sales support to sustain and strengthen customer relationships
Explore new markets and proactively identify and develop new accounts to expand the customer base and drive revenue growth
Promote and manage a range of assigned products across designated territories to achieve sales forecasts and budget targets
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Input and maintain employee payroll data, including new hires, terminations, and changes. Validate timekeeping records to ensure completeness and accuracy.
Assist with bi-weekly and monthly payroll runs across multiple countries. Help prepare off-cycle payments and payroll adjustments.
Respond to basic payroll inquiries and escalate complex issues as needed. Provide guidance on pay statements and banking information setup.
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Manage a designated portfolio of segment-based accounts while driving new business acquisition and growth to achieve assigned sales targets and revenue goals.
Act as the primary liaison between customers and internal cross-functional teams to ensure timely and effective delivery of customer business requirements.
Identify, develop, and execute opportunities for revenue growth through both direct and indirect sales channels on a monthly and annual basis.
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Support the review and implementation of the Company's Corporate Strategy, Business Plan and annual strategic priorities through research, analysis and coordination with relevant business units.
Coordinate and monitor the implementation of the strategic initiatives and action plans by tracking milestones, deliverables, timelines, risks and dependencies, and following up with respective initiative owners.
Support the development, cascade and monitoring of Corporate KPIs by coordinating performance updates, validating information, analysing performance against targets and highlighting gaps requiring Management attention.
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Develop, own, and maintain a comprehensive Material Management Plan for assigned projects, linking every purchase requirement to project need-by dates, supplier lead times, approval cycles, and logistics milestones.
Collaborate with Project Managers and Engineering teams to align procurement activities with project schedules and engineering release plans.
Plan procurement timing by considering supplier lead times, internal approval processes, and transportation requirements to support project delivery goals.
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Develop and execute social media content strategy that aligned with the client’s brand identity, target audience, and marketing objectives.
Collaborate proactively with clients, copywriters, videographers, and the creative team to produce high-quality, engaging content across social media platforms such as Facebook, Instagram, TikTok, or LinkedIn
Stay up-to-date with the latest social media trends, tools, and best practices to ensure we remain at the forefront of digital innovation.
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Consistently meet and surpass monthly mortgage sales targets, onboard affluent clients, and cross sell other affluent products such as Mortgage Reducing Term Assurance (MRTA) and Mortgage Level Term Assurance (MLTA) through effective sales strategies and customer engagement.
Build and maintain strong relationships with customers, real estate agents, and developers.
Identify and develop new business opportunities through alliance tie-ups such as real estate agents, mortgage brokers, developers & lawyers.
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Schedule service task with MVM and coordinate on the monthly service for chiller, cooling tower, water pump and water treatment including annual chiller ASD & quarterly legionella test.
Obtain updates on the service progress and parameter summary update from operator.
Attend site meeting with MVM and provide advice on operational related matter.
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Develop new business and maximizing existing business by promoting, marketing and structuring financing products that suits customer financing requirements as well as cross selling other products and/ or services available at MBSB.
Design and implement a strategic business plan to achieve departmental and individual KPIs.
Maintain high quality of account portfolio and to increase SME and Commercial Portfolio growth.
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Assist in land and joint venture transactions, development planning & managing land matters including land title management and interim progress management.
Provide support in all authority liaison matters.
Prepare working papers, letters, documents, plans, presentation materials and other relevant correspondences.
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