Be accountable for ongoing client satisfaction by ensuring their needs and expectations are met through service excellence; act as the point of contact for escalated client issues and ensure they are resolved; participate in weekly/monthly oversight calls.
Deliver on operational effectiveness by managing the performance of the team against goals and providing continuous improvement ideas .
Manage risks by proactively identifying potential issues and mitigating them; ensure satisfactory audit results and train team continuously on accurate operational procedures.
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Crédit Agricole Group in Putrajaya, Malaysia is seeking a Fund Accountant for its Accounting and Reporting Services team. The role involves the execution of fund accounting processes, ensuring accurate NAV production, and fulfilling fund controller activities. Candidates will validate financial reports and ensure compliance with audit and regulatory requirements.
A commitment to building relationships within the team and documenting processes is essential. The position is based in a dynamic financial environment aimed at servicing institutional clients across Europe.
Acting as a ‘checker’ to the Fund Accounting team, to produce consistent and accurate prices for your allocated funds, meeting tight deadlines within service level agreements (SLA)
Manage feedback to/from departments that will have input into net asset value (NAV) deliverables to ensure client deliverables and quality standards are met.
Supervisor will be the first escalation point for Oversight/Client and Fund Accountants in providing technical support and advice.
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Ensuring that software products meet quality standards before they are released. The main goal is to identify bugs, usability issues, and performance problems early in the development cycle.
Define and refine comprehensive testing approaches for both active platforms and new product developments, ensuring high standards are maintained throughout the software lifecycle.
Establish detailed test plans, test suites, and supporting documentation that underpin predictable release cycles and foster confidence among stakeholders.
Act as a key point of reference for testing standards and practices within the team, providing guidance across related functions to ensure consistency and excellence.
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