Build quality competency on all operation and loading staff who play a role in IMS activities (this include Nestle employees, 3rd party service providers and container liners).
Manage and coordinate all IMS related complaints effectively (such as the use of IMS complaint forum) include investigation, possible root causes identification and implementation of preventive actions by the relevant stake holders.
Manage all IMS complaints effectively to ensure closure of complaints on agreed turn - around - time (TAT).
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Coordinate with Financial Controllers for a thorough make or buy assessment, to ensure that the most cost efficient decision is made, while supporting business growth and profitability.
Evaluate and validate the offer from co-man/co-filler/co-packer to ensure that it is competitive, working together with GP + Legal + Co-Man team
Review tolling fee and validate increases (if applicable) to ensure that they are properly justified
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Ensure the timely deployment of People development plan and assure the competencies of his/her team as per the agreed plan with PM (proper training inc. equipment, safety procedures, hygiene) Enforce strict compliance to standard operating procedures (SOPs) by all personnel within the shift.
Coach employees to fulfil and exceed the requirements of the job through NCE approach.
Ensure that the working areas are kept clean and are maintained in working order including all installations in accordance to Good Manufacturing Practices (GMP).
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Ensure the timely deployment of People development plan and assure the competencies of his/her team as per the agreed plan with PM (proper training inc. equipment, safety procedures, hygiene).
Enforce strict compliance to standard operating procedures (SOPs) by all personnel within the shift.
Coach employees to fulfill and exceed the requirements of the job through NCE approach.
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