Support the configuration, monitoring, and maintenance of network infrastructure components, including switches, routers, firewalls, and connectivity services.
Assist in maintaining network connectivity across data centres, cloud environments, and branch offices.
Perform basic network troubleshooting and support incident resolution in line with defined procedures and SLAs.
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Basic understanding of network fundamentals
including TCP/IP
routing
switching
VLAN
DNS
and DHCP. Exposure to network devices such as switches
routers
and firewalls.
Administer, configure, monitor and troubleshoot LAN/WAN, switching, routing, wireless, VoIP and other network infrastructure across NDBS environments.
Provide Level 3 network engineering support, including advanced troubleshooting, incident resolution, root-cause analysis and resolution of complex network issues.
Administer and troubleshoot FortiGate firewalls, including configuration, policy management, NAT, VPN and high availability (HA).
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5-7 years of validated experience in managing, provisioning, and implementing network and network security technologies in a large globally diverse environment
Expert-level hands-on configuration of networking equipment, management tools and network analyzers
Ability to write detailed methods of procedure and maintain documentation including the creation of Visio/Lucid Charts diagrams
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