Responsible for designing, developing, and maintaining automation scripts and frameworks using Python, Ansible, REST APIs, YAML, JSON, or similar tools
Responsible for automating network configurations, device provisioning, compliance checks, and operational workflows
Responsible for improving fault detection, incident response, and change execution through automation and orchestration
...
Provide day-to-day delivery and technical support for end-users of desktop applications, telephones, handheld email devices, printers, computer hardware, mobile device, AV system and familiar with retail store support via Ticketing and Phone support and onsite support as required.
Support Microsoft Windows (MacOS knowledge an added advantage).
Diagnosing and troubleshooting computer and general network issues.
...
Bertanggungjawab terhadap melaksana dan menyempurnakan bidangkerja membabit peralatan audio/visual, memastikan pihak pelanggan (End User) mendapat bantuan serta sokongan teknikal terbaik terhadap aktiviti akademik, aktiviti pelajar, majlis di dalam mahupun di luar kampus seterusnya menghasilkan perkhidmatan berkualiti kepada komuniti universiti. Juga memastikan prasarana berkaitan audio/visual di bilik kuliah, bilik mesyuarat, dewan kuliah dan jabatan di dalam Multimedia Universiti bersesuaian dengan kehendak semasa.