Provision of personalised patient case management which include, but not limited to, health coaching on disease/treatment related information/education, following up with patient on treatment regime, and ensuring patient is submitting relevant program document on a timely basis.
Making of scheduled outbound calls to enrolled patients and from time to time and answering of inbound calls and attend to FAQ-related enquiries
Assist in ensuring that programs are delivered within the appropriate service levels and standards including, but not limited to, case handling time, pre-defined protocols, and confidentiality of patient data
...
Support procurement operations: Assist with purchasing materials and supplies, researching prices, and ensuring compliance with purchasing policies and procedures
Process and verify deliveries: Accept all purchased products, ensuring accuracy by checking deliveries against purchase orders, invoices, and specifications
Fulfill requisitions: Issue and deliver items to departments as requested, maintaining appropriate stock levels and notifying supervisors of low or out-of-stock items
...
Contact customers via telephone to follow up on outstanding payments.Negotiate suitable payment arrangements with customers.Conduct regular follow-ups and ensure agreed payment commitments are fulfilled.Handle customer enquiries and provide appropriate assistance regarding outstanding accounts.Maintain accurate records of customer interactions, payment arrangements and collection status.Prepare daily and monthly collection reports.Perform other duties as assigned by the management.
SMARTSEL Sdn. Bhd. is looking for a Special Officer to the Chief Executive Officer (CEO) to support executive priorities, strategic initiatives and high-impact assignments.
This role will work closely with the CEO, internal departments, government agencies, MBI Group, vendors and strategic partners to ensure effective coordination, communication and execution of key initiatives.
Oversee site construction activities to ensure compliance with project requirements for HSE, quality, schedule, and cost across construction, installation, testing, and pre-commissioning phases up to Mechanical Completion.
Maintain a safe and healthy work environment by implementing HSE standards, reviewing method statements and JHA, conducting site surveillance, toolbox meetings, PTW/JHA spot checks, and weekly HSE walkabouts.
Coordinate Construction Supervisors and daily site activities to ensure progress aligns with the project schedule and planned work sequence.
...
Provision of personalised patient case management which include, but not limited to, health coaching on disease/treatment related information/education, following up with patient on treatment regime, and ensuring patient is submitting relevant program document on a timely basis.
Making of scheduled outbound calls to enrolled patients and from time to time and answering of inbound calls and attend to FAQ-related enquiries
Assist in ensuring that programs are delivered within the appropriate service levels and standards including, but not limited to, case handling time, pre-defined protocols, and confidentiality of patient data
...
Attend to customer enquiries and complaints via phone calls, emails, and walk-ins, ensuring timely and effective resolution within stipulated timelines.
Investigate and resolve service issues by identifying root causes, proposing appropriate solutions, coordinating corrective actions, and following up to ensure closure.
Prepare, compile, and provide regular reports and updates on customer feedback, complaints, and rectification status.
...
Ensure the import and export documentation and submission of statutory requirement.
Ensure the import export Customs clearance documentation using the EDI data entry (K1,K2, K3, K8, K9, DG, ZB and FSPG) is accurate.
Assist to close monitoring and follow up with declaration section, loading section, haulage section and other sections that related to ensure the job carried out are efficient for smooth cargo clearance.
...
Responsible full spectrum of the administrative functions of the company.
Including but not limited to: facilities and property management, business licenses application / renewal, supplier management, tenant relations, vehicle management & upkeep, stationery & equipment inventory control, and inventory of pantry items.
Handle and ensure proper maintenance and cleanliness of office premises.
...
Provision of personalised patient case management which include, but not limited to, health coaching on disease/treatment related information/education, following up with patient on treatment regime, and ensuring patient is submitting relevant program document on a timely basis.
Making of scheduled outbound calls to enrolled patients and from time to time and answering of inbound calls and attend to FAQ-related enquiries
Assist in ensuring that programs are delivered within the appropriate service levels and standards including, but not limited to, case handling time, pre-defined protocols, and confidentiality of patient data
...