Job Description

What is the opportunity?

CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe. These services include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions. As a centre of excellence, CACEIS Malaysia plays a pivotal role in driving the scalability of global operations, enhancing service quality, and implementing standardized processes to meet the diverse needs of its clients. The dedicated team in Malaysia is committed to delivering reliable, high-quality solutions that empower clients to thrive in a dynamic and competitive financial landscape.

Working hours: 9.00AM – 6.00PM (Malaysia time)

Region: Luxembourg

What will you do?

As the Client Operations Officer in Private Equity and Real Estate Solutions, you will be responsible to;

Production

Accurate and timely execution of agreed day to day processes supporting the transaction management, cash & security tracking, document management and ownership verification functions across a range of Private Capital Services structures, collation of investment/divestment papers, and presentation metrics and control data.
Ensure tolerance checks are complete, and any outstanding items are investigated and cleared.
Perform quality checks or second level validation on output from the team.
Perform additional ad-hoc task allocated by Supervisor/Manager Queries.
Respond to all queries and incoming emails in a timely and effective manner.
Develop and maintain good working relationships with other teams within CACEIS Investor Services.
Support the success of the larger team and ensure ongoing productivity by providing back-up relief for staff who are absent or on leave.

Policy and Procedure Review

Ensure activities and controls are documented in comprehensive procedures and support the governance and control of the team through the application of professional awareness risk mindset.
Ensure all documents are carefully reviewed capturing all instructions & information accurately.
Ensure all deadlines are met with defined benchmark.

Télétravail : unauthorized

Application criteria

Position with management No Minimum level of study Bachelor Degree / BSc Degree or equivalent Training / Specialization

Relevant background of study: Business Administration, Accounting, Investment, etc.
Good written and verbal communication skills, ability to use initiative and excellent attention to detail
Fresh graduate is encouraged to apply
Experience business administration and / or relevant operational knowledge and experience
Relevant systems knowledge desirable, including Excel and other Microsoft Office applications
Good interpersonal skills and networking abilities with agents and internal departments and ability to work as part of a team to achieve collective goals.
Good organization skills, ability to priorities workloads to meet tight deadlines.

Minimum experience level 0-2 years Languages English

Company CACEIS

CACEIS is the asset servicing banking group of Crédit Agricole dedicated to asset managers and institutional investors.

Through offices across Europe, North and South America and Asia, CACEIS offers a broad range of services covering execution, clearing, forex, securities lending, custody, depositary, fund administration, fund distribution support, middle-office outsourcing and issuer services.

CACEIS is a consolidator in the European asset servicing market and posts sustained growth in its business activities. The group holds €5.9 trillion in assets under custody and €3.7 trillion in assets under administration (figures as of 31 December 2025).

By working every day in the interest of society, we are a Group committed to diversity and inclusion and place people at the heart of all our transformations. All our job offers are open to persons with disabilities.

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