Day-to-day Branch Service Operation related matters;
Any initiatives introduced by the Group, Management, Head Office, Division, Department, Sales team or Operation team.
Responsible for processing and handling day-to-day transactions of the branch as well as ensuring service quality standards in the branch are met in line with the Bank’s strategic objectives.
...
Day-to-day Branch Service Operation related matters;
Any initiatives introduced by the Group, Management, Head Office, Division, Department, Sales team or Operation team.
Responsible for processing and handling day-to-day transactions of the branch as well as ensuring service quality standards in the branch are met in line with the Bank’s strategic objectives.
...
Responsible for processing and handling day-to-day transactions of the branch as well as ensuring service quality standards in the branch are met in line with the bank strategic objectives.
Responsible as Chief Cashier/ Relief Chief Cashier in the branch to manage daily branch's cash holdings, balancing, loading of Self-Service-Terminals (SST) and transactions.Responsible for handling and supporting first line resolution of enquires and complaints.Responsible as relief in absent of Service & Operations Manager (SOM).
Customer Service OrientedGood Communication and interpersonal skillsExcellent time managementMinimum Diploma qualification from relevant field of study (banking, finance, etc)Relevant experience in clerical, office administrative, cash handling function, sales or customer service
Responsible for processing and handling day-to-day transactions of the branch as well as ensuring service quality standards in the branch are met in line with the Bank’s strategic objectives.
Responsible as Chief Cashier/ Relief Chief Cashier in the branch to manage daily branch’s cash holdings, balancing, loading of Self-Service-Terminals (SST) and transactions.
Responsible for handling and supporting first line resolution of enquires and complaints.
...
To perform data entry / checker role to ensure employee data is created and maintained in HR system accurately (i.e. new hire, transfer, org chart restructuring, re-designation, promotion and etc), within established turnaround time, and in accordance to established processes.
To prepare or check to ensure accuracy in issuance of employee movement letters (i.e. transfer, re-designation, promotion, salary adjustment and etc) within established turnaround time, and in accordance to established processes.
To support Employee Services in managing calls and emails where necessary.
...