Assists with developing plans for CPC and CPSS team via further discussion and meeting amongst your team.
Manage information flow in a timely and accurate manner.
Applies knowledge of databases to track, maintain and records of stops, geo-coordinates, amenities, and use reasoning skills to identify and correct data as needed.
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Assists with developing plans for CPC and CPSS team via further discussion and meeting amongst your team.
Manage information flow in a timely and accurate manner.
Applies knowledge of databases to track, maintain and records of stops, geo-coordinates, amenities, and use reasoning skills to identify and correct data as needed.
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The job responsibilities are as follows:1. Prepare quotations, Sales Orders, invoices, Delivery Orders, and other related documents accurately and according to company procedures.
Manage and maintain good relationships with credit customers to ensure smooth business operations.
Coordinate with branches, warehouse, logistics, and the Finance Department to ensure on-time delivery.
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Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;
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Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;
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Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;
...
Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;
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Assist the RMO in accessing the operational risk management oversight on branch control & compliance (BHCL), i.e. 1) Internal policies and procedure 2) Statutory & regulatory requirements in relation to BNM/ABM rules, AMLA, BAFIA;
Highlight non-compliance on other operational directive to RMO
Perform relief functions as and when required.
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