Conduct periodical reviews of the general operation, identify potential areas of compliance vulnerability and risk; develop / implement corrective action plans for resolution of problematic issues and provide general guidance on how to avoid or deal with similar situations in the future.
Monitor, qualify and follow up on sales enquiries and leads generated through the Company website, e-shop, digital marketing campaigns, exhibitions, social media and other channels
Ensure all processes whether import or export or transhipment shipments are carried out in accordance with established procedure and instructions in compliance with regulatory requirements.
Support Branch Operations Manager in daily operations of the branch, ensuring operational efficiency, compliance with regulations, and overall branch performance.
This function is responsible for fulfilling the Charter Party requirements of the time charter/Voyage fixtures (as applicable), maintaining the company’s reputation as a ‘Shipper of Choice’ and customer satisfaction while keeping Owner/ Manager related expenses within acceptable levels.