Simplify underwriting processes and enhance customer experience by improving rules, leveraging data, analytics, and innovation to reduce medical evidence requirements and increase new business take-up rates
Improve rule precision and reduce manual referrals using analytics and historical data insights. Support the development and governance of core underwriting rules and standards
Provide subject matter expertise (SME) for straight-through processing (STP) automation and operational efficiency projects. Guide business units in adopting new technologies and digital capabilities.
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Apply now and be part of our growing healthcare team!
About the Role
We are looking for a proactive and customer-focused Healthcare Service Executive to join our team. This role supports both our clinic operations and corporate healthcare services, ensuring a smooth experience for patients and corporate clients.
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Oversee and coordinate the daily operations of MCMC’s pool drivers and official vehicle fleet to ensure efficient, reliable, and responsive transportation services.
Plan, assign, and optimize driver schedules, duty rosters, overtime, and outstation assignments based on operational priorities, resource availability, and fair distribution principles.
Monitor fleet utilization and vehicle deployment to maximize operational efficiency while ensuring transparency, accountability, and equitable assignment allocation.
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Customer Support: welcome and attend customers warmly and provide help whenever needed. That includes answering questions, bookings, check-in/outs, seating and anything related to our customer's experience at Lume.
Operations & Space Maintenance: follow Lume's SOPs to handle daily operations from opening, closing, cleaning, inventory, and preparing the space to welcome our customers (necessary training is provided within the probation period).
Admin & Marketing Assistance: assist with light admin and marketing tasks (e.g. data-entry, recording and editing short-videos).
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